W1 – Data security and protection in payroll Tim Musson, Computer Law Training Ltd
them in order to effectively communicate difficult payroll, pensions and reward legislation. The content included: l identifying your customers and their needs l communication methods l engagement techniques, and l the ostrich customer. W6 – Ensuring continued payroll compliance Samantha Mann MCIPPdip MAAT, CIPP With over 160 pieces of legislation impacting on payroll and pensions in the UK alone, compliance is of increasing importance to payroll departments. Samantha looked at: l what you need to do to comply with current legislation l how you can reduce the risk of non-compliance penalties l how you can reduce the ever-increasing risk of payroll fraud l legislation in the pipeline which you need to be preparing for now. W7 – Challenges of the Local Government Pension
Data security is growing in importance, particularly for payroll departments where high levels of personal and sensitive data are held.
Tim delivered an engaging, informative and humourous session which brought everyone up to date on data protection issues and the impending implementation of the general data protection regulations which will impose new requirements and replace existng UK legislation in early 2017. W2 – Pensions strategy James Lewis, Mercer
With an increased focus from the government on pensions, and various legislative changes which have been introduced over recent years, not least automatic
enrolment and pensions freedoms, this session explained how to develop, implement and communicate an effective pensions strategy.
Scheme (LGPS) Jeff Houston, Local Government Association
W3 – Creating an effective retention strategy – part one Jillian Cunnison, Capital One Recruiting for payroll, pensions and reward teams is no easy feat and can be costly. So it is
Jeff looked at the challenges all pension schemes, but in particular the LGPS, face in the coming months.
These include the valuations currently underway to determine deficits and employer contributions and how cost management could alter future scheme benefits plus the communications challenges resulting from changes to pensions taxation and the ending of contracting-out.
important that you have an effective retention strategy in place to retain key talent. Retention starts with recruitment. This session looked at: l becoming an employer of choice to attract and retain key talent l recruitment processes; advertising vacancies and short-listing candidates l interviewing and selection techniques l making sure that the new recruit will fit in the organisation’s culture. The second part was held on day two (see W18).
W8 – Are you ready for the communication challenge? Glyn King, Prolog Print Media Limited Ian Hodson MCIPP, University of Lincoln
In this session Glyn and Ian covered the strategy behind
W5 – Understanding customers and clients Karen Thomson, MSc FCIPP FHEA, Armstrong Watson Payroll & employee services
reward and benefits packages, focussing on areas such as: l the importance of a reward statement so that employees can see their value within their organisation l using payslips to communicate reward and enhance reward statements l flexible benefits packages and how to communicate their value effectively l communicating reward packages to enhance their perceived value with employees.
Payroll and pensions departments, whether in-house
or providing a service, have many customers and clients that they need to understand and communicate with on a regular basis. In this session, Karen identified customers and how to understand
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