Head Office and Regional Structure
Head Office Costs as % of total staff costs
▪ The Trust operates a devolved structure in which each care home operates as an independent business within a divisional structure. ▪ Two Divisional Directors oversee the operations of care homes within each of four geographic areas. ▪ They have two areas each and are supported by Divisional Support Teams including Property, HR and training resource. ▪ Strategic direction is provided from the senior management team supported by central Quality & Compliance, Property, HR, H&S, Finance, Marketing, Digital Transformation/IT, Programme Management and Business Development teams.
2.9%
2.8%
2.7%
2.6%
2.5% 2.5%
2.5%
2.3% 2.3% 2.3%
2.0%
▪ This holds head office costs at a low level.
2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22 2022/23 2023/24
Head Office Costs per Bed (£ per annum)
1,200
10.0 15.0 20.0 25.0 30.0 35.0 40.0 45.0 50.0
1,107
897
954
1,000
45.1
851
828
41.6
729
800
36.4
643
556
600
472
463
23.0
362
400
15.5
14.3
12.1
200
9.4
0.0 5.0
5.3
0
2.8
1.6
2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22 2022/23 2023/24
Head office cost per bed
Cumulative RPI (%)
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