Investing in our Digital Transformation Strategy
▪ To ensure we deliver the best possible care and improve efficiency and usefulness of management information, £0.7m has also been invested in our digital transformation project to date
▪ The new systems will greatly enhance the quality of care that we provide to our residents through:
▪ improved efficiency in care planning processes thereby freeing frontline carers up to provide more 121 interactions
▪ enhanced and more efficient recruitment and utilisation of care colleagues
▪ better management information to better inform care providers
▪ improved journey for potential residents and relatives during the care home selection process.
▪ A number of individual projects are underway that will link to form an integrated system:
▪ Nourish – electronic care planning
▪ Sona – time and attendance and rostering
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ADP – payroll
▪
Found – CRM and billing
▪ Xledger – finance and management information
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