Compliments
To ACACIA clinician from Hayley Bowen, ACACIA team leader. "Wanted to share some lovely feedback in EMR written by a mental health team member from a client of Nicola Cleary ’ s – big praise from a young person who has been engaged with multiple services for many years! Said she has always had trouble with therapy but wants to continue to see Nicola from ACACIA. Reports that she enjoys the sessions and wants to get her drinking under control." To Lauren Ashe (NUM) and the entire Allied Health team (NSRMHS): “ I also wish to express my profound gratitude for the exceptional care provided by Lauren Ashe, NUM, and the entire allied health team, including the dietitian and occupational therapist, as well as the nursing staff. Their dedication and advocacy for … have been invaluable, and we are extremely thankful for the high quality of care they consistently deliver. ” To Sharon Bruning on her first day of covering the HKH CP Team Leader role from a staff member: “ Again, I ’ m soooo happy and grateful to have you with us! You are so lovely and caring. We are very lucky to have you on board. ” From one of the referrers at SDECC about Dr Jarrod Bradley: “ Just wanted to give you feedback on the new psychiatrist – He is really good with young people! Can we keep him? ” To Lyndal Sherwin & Recovery of Practice team from a Recovery of Practice Forum participant: “ I imagine you must be busy organising this year ’ s Care Planning event, and I ’ ve been reflecting on how much last year ’ s co-design training impacted me. At the time, I was working in a clinical role at BCHC, and attending that training turned out to be a real turning point. It gave me the courage to find my way back to peer work and to explore opportunities for co-design. I even went out and bought KA ’ s resources afterwards, holding onto the determination to make it happen. A year later, I ’ m now in a lived experience role supporting other survivors, and I feel so fortunate to be supported by Carrie, whom I also first met at that training. Looking back, I can see so clearly how much that day helped set me on this path. I really appreciate the heart, vision, and hard work you put into organising such inspiring events. They don ’ t just share knowledge, they plant seeds that grow in unexpected and life-changing ways! Having worked in community mental health settings, I ’ m also really excited to see the district strengthening comprehensive care planning. Survivors often share how difficult it is to repeat their stories across different services, so I can see how valuable it will be to have more consistent, holistic planning across service streams. I just wanted to encourage you and let you know how much this work is appreciated. ”
To Christine Cronin and the OTP team from a client
To IDAS—two lovely handwritten notes from their patients: “ Thanking the “ loveliest nurses and carers ” highlighting the are they received and staff ’ s “ unwavering compassion ”. To Sharon from two clients from the NB community program: “ Thank you for all your help, Sharon, it has been really good to come here. ”
“ Thank you for being so kind, you are one of the good ones ”.
Page 3| NSLHD Mental Health Drug and Alcohol News | September 2025
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