L&D | SERVICE EXCELLENCE APRIL HIGHLIGHTS 2023
TABLE OF CONTENTS
General Manager's quote
April 2023 Highlights
DEPARTMENTAL TRAINERS MEETIN
NEW COLLEAGUES' ORIENTATIOM
SHANGRI-LA ACADEMY
FORBES TRAINING
"What gets measured, gets improved" ALEXANDER BLAIR GENERAL MANAGER
APRIL 2023 HIGHLIGHTS
DEPARTMENTAL TRAINERS MEETING
OUR PRODUCTIVE DEPARTMENTAL TRAINERS' MEETING WAS FULL OF VALUABLE INFORMATION THAT HAVE BEEN SHARED WITH ALL TRAINERS. IN ADDITION, WE CELEBRATED THE HIGHEST-PERFORMANCE DEPARTMENTAL TRAINER.
The Highest-Performer Departmental Trainer ALAMGIR HOSSAIN
Let us keep these amazing records of training hours by believing in what we do. The most consistent department in delivering a high number of trainees hours is Housekeeping
THE TOTAL NUMBER OF TRAINEES HOURS
NEW COLLEAGUES' ORIENTATION
WE ARE DELIGHTED TO HOST OUR EXCEPTIONAL NEW COLLEAGUES' ORIENTATION DURING THE HOLY MONTH AFTER IFTAR TO EQUIP THEM WITH ALL THE KNOWLEDGE, AND SKILLS TO BE THE BEST VERSION OF THEMSELVES.
MANY THANKS TO REHAM (ONE OF OUR GRADUATED JLP) FOR ALL THE INSPIRATION AND MOTIVATION THAT SHE GAVE TO OUR NEW STAFF BY TALKING ABOUT HER JOURNEY AT SHANGRI-LA.
TOWNHALL MEETING IT IS VERY REWARDING TO SEE SHANGRI-LA JEDDAH'S COLLEAGUES LEADING THE TOP LEARNERS OF THE 1ST Q FOR THE MEIA REGION 2023
AHMAD ALAHMAD The First Place Top Learner of the 1st Q for MEIA Region of 2023
ZIAD ALSOULIMY & PREVINRAJ MEIYALAGAN The Third place Top Learner of the 1st Q for MEIA Region of 2023
TOWNHALL MEETING AT SHANGRI-LA JEDDAH, YOUR ACHIEVEMENT IS OUR ACHIEVEMENT. THEREFORE, WE ARE PROUD OF OUR COLLEAGUES' ACCOMPLISHMENTS EVERY MONTH.
SAKIBUL ISLAM RESIDENCES THE TOP LEARNER OF THE MONTH
DIXON WELLNESS CLUB COLLEAGUE OF THE MONTH
HISSAH LAUNDRY HEART OF HOUSE
ABHILASH HOUSEKEEPING LEADER OF THE QUARTER Q1 - 2023
SHANGRI-LA ACADEMY
WITH THE COMBINED EFFORTS OF OUR ALL DEPARTMENTS, OUR TOTAL COURSES COMPLETION NUMBER IS INCREASING MONTH OVER MONTH - 2023
NUMBER OF COMPLETED COURSES MONTH OVER MONTH - 2023
FORBES TRAINING WE HAVE BEEN THROUGH AN INCREDIBLE AND INFORMATIVE TWO FULL DAYS OF TRAINING. WE HAVE LEARNED MASSIVE KNOWLEDGE ABOUT FORBES' STANDARDS OF LUXURY. "IN ORDER TO SUCCEED, WE MUST FIRST BELIEVE, THEN WE CAN" NIKOS KAZANTZAKIS
#OBSESSOVERCUSTOMERSEXPERIENCE
#COMPETETOWIN
#NEVERGIVEUP
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