London Metropolitan University – Head of Estates Developmen…

Head of Estates Development, Property & Space

Candidate Information Pack


Introduction from Matthew Brewster, Director of Estates London Metropolitan University The Estate The Estates Strategy JD and PS Working at London Met Equality, Diversity, and Inclusion Application process

Introduction from Matthew Brewster, Director of Estates Thank you for your interest in the Head of Estates Development, Property and Space role at London Metropolitan University. Now is an exciting time to be joining the University to take up this role. We have embarked on an organisational change programme which has seen a transformation of the Estates department over the last 24 months with the recruitment of a new leadership team together with a number of brilliant colleagues join us in important roles across the areas of estate development, space management, estates operations, health & safety, hospitality & events and business services. Furthermore we are working towards launching the Estates Strategy in April 2022, which will see the University committing to bold and large scale investments of £180 million over the next ten years, in order to develop our buildings, physical and digital infrastructure. The Head of Estates Development, Property and Space will play a leading role in the realisation of this strategy with specific responsibility for leading the delivery of the capital programme. The post-holder will also take accountability for space management and property management through the leadership of an experienced team. If you are inspired to join a dynamic and purposeful team and lead the delivery of a capital investment programme that will transform the estate and environment for our students, staff and visitors, I look forward to hearing from you. Best wishes, Matthew Brewster, Director of Estates

London Metropolitan University

Our mission To transform lives through the power of education.

London Metropolitan University has a rich history with strong educational roots dating back to 1848. The University as it is today was created in 2002 with the merging of London Guildhall University and the University of North London, the first merger between two universities in the UK. Based in one of the world’s most exciting capital cities, London Met is home to a diverse community of inspiring and determined learners, teachers and innovative thinkers. We offer a wide range of courses, from undergraduate and postgraduate degrees to short courses and professional qualifications, many of which are available to study full-time or part-time. We take pride in helping our students reach their goals and succeed in their careers.

Academic vision To be the university of choice, transforming lives for a diverse range of students from London, the UK and around the world.

Our values • Integrity • Excellence • Service • Collaboration and teamwork • Effective citizenship

We had a total of 9,250 UK-based higher education students in 2019–20, of which:

The University’s academic structure is made up of six schools

Guildhall School of Business and Law Offering a dynamic and relevant portfolio of business and law courses.

School of Computing and Digital Media Offering qualifications in subjects from creative technologies to electronics.

School of Human Sciences Offering a wide range of courses in subjects including science, dietetics, and sport.

School of Social Professions Focusing on employability and developing graduates for the world of work.

School of Social Sciences Demonstrating the relevance of social science as a tool for affecting societal change.

School of Art, Architecture and Design Internationally recognised for high quality teaching, excellent facilities and unique opportunities.

The Estate The University is spread across two teaching campuses totalling 79,599 sqm GIA: one in the heart of Aldgate which houses the School of Art, Architecture and Design ranked 4th in the UK university league tables. The main campus is in Islington which includes the award winning Graduate Centre designed by internationally acclaimed architect Daniel Libeskind. In addition there is the specialist business incubator, Accelerator, located in Shoreditch and highly regarded for its annual Big Ideas Challenge. Innovative teaching spaces In spring 2018 we opened our brand new world-class teaching facility in the Roding Building consisting of 11 high-spec classrooms installed with cutting- edge technology, including a state of the art Ideation room with the world’s largest, interactive, digital whiteboard. There are study commons rooms, a variety of social spaces and accompanying breakout seminar rooms, IT suites and collaboration spaces, across three floors. Specialist facilities We officially opened the University’s Cyber Security Research Centre in September 2018 with a dedicated investment of £500,000. The University also boasts state-of-the art facilities from a brand new UN accredited Translation and Interpretation Suite, a mock courtroom, Bloomberg suite and purpose-built art, design and recording studios. Students’ Union Opened in 2018, our newly refurbished Harglenis building is a space dedicated to our Students’ Union centre providing social and office space with its own student radio studio station, Verve. Library and study space Housed within a refurbished 1960’s glass factory, this facility provides over 9642sqm GIA of formal learning space with a wide range of study spaces and facilities to support student learning. Hospitality and catering The university supports seven catering outlets across all of its campuses including a brand new catering outlet called the Highbury Canteen, providing a combination of hot meals and branded coffee shops. This is in addition to the 352 capacity licensed student venue ‘The Rocket’ and recently refurbished 400 seat Great Hall venue built in 1896, which is used for a wide scope of events such as conferences, exhibitions, trade fairs, award ceremonies, receptions and conventions.

Business Incubation Based in Shoreditch, our specialist business incubator space Accelerator provides the perfect home for the student enterprise programme. This gives London Met’s passionate early stage entrepreneurs a chance to turn their business ideas into viable ventures through a network of advisors and investors, experts and mentors and an active events and initiatives programme. For 15 years Accelerator has been helping their community of tech start ups to grow and scale in the heart of Tech City. World Class teaching laboratories We have spent over £30 million to create one of the largest and most advanced science teaching facilities in Europe. Our Science Centre on Holloway Road is home to an incredible Superlab, which has 280 individual workstations and is one of the largest and most advanced science teaching facilities in Europe. The centre offers exceptional teaching and research facilities, giving our students a cutting-edge experience of learning science.

The Estates Strategy

Our Estates Strategy launches this year. A transformational university supported by the Estates Strategy. The University’s commitment to £180 million of transformational investment is an ambitious and exciting development plan, to fulfil these primary goals: • Support the corporate strategy and the Education for Social Justice Framework • Address the inefficiencies and risks associated with our buildings • Enable the development of the University’s structure and emerging subjects and schools • Digitize the campus and user experience • Decarbonise the estate and improve our environment Infrastructure Improvements A key aspect of the Estates Strategy is to invest £40 million over the next ten years improving the infrastructure and condition of the estate, to place us firmly in the top quartile of all post ’92 universities. Large scale projects to improve building condition, functional suitability and space utilization will both remedy deficiencies in our physical infrastructure, and support the University’s evolving needs.

The Evolving University We will invest close to £100 million in our campuses over the next ten years, in projects dedicated to the heart of the Estates Strategy… meeting the constantly evolving developments in teaching, digitization and digital poverty, and creating a sense of belonging and safety essential to the success of our students and staff. We will surpass students’ experiential expectations, and support emerging subject areas and schools such as nursing and the built environment. A masterplan for the £100 million investment in our campuses will: • Create new distinct school centres, reflecting the unique identities and activities of our schools. Collocated academic offices, specialist teaching space, school offices, and independent learning spaces will meet the different needs of each school, within the always evolving landscape of education. • Develop our existing Learning Centres and libraries as a key project, with creation of new independent learning spaces supporting new ways of learning, whilst respecting our current valuable learning assets. • Establish new centres and teaching spaces for both nursing, and the built environment, to accommodate these developing subject areas. • Create a stand out new entrance to the Holloway Road campus - welcoming, professional and elevating our prominence on the street frontage. • Create a heart to the Holloway Road campus that feels like home, and allowing us to better welcome and interact with our local community and stakeholders.

Student Accommodation Our student bedroom demand is expected to rise to 1100 by 2026, against the current supply of 102 nominated bedrooms. A masterplan will consider development of our own student housing on campus, over the life of this strategy. In the interim we will meet demand via strategically procured nominations agreements, with reputable providers, to meet our students’ needs. The Digital Campus A smart estate is at the very core of the University’s Estates Strategy and Digital Strategy. We will create a smart estate in collaboration with our newly engaged integrated infrastructure partners, to connect our students and staff to our buildings and services, ensuring our Estates Strategy objectives are fully integrated. Progress to date includes installation of smart building technology such as environmental and people counting sensors in all teaching spaces and offices, seamlessly integrated with a new CAFM system. Ultimately this will give us precise control and automation of our campuses, simplify business processes and provide in-depth analytics to improve both efficiency and end user experience.

Putting sustainability front and centre – our Carbon and Environmental Management Plan Environmental sustainability is at the heart of everything that we do. We have an excellent track record and continue to be leaders in this area. Our new Carbon and Environmental Management Plan both meets and exceeds the requirements of the London Plan for reducing carbon emissions. We will achieve Carbon Net Zero by 2030, and our emissions will rapidly decelerate beyond 2025 as we replace our current gas burning district heating system with new renewable energy nodes. Our CEMP enables our graduates to continue this vital work, and improves the internal environment in which we teach, learn and work. Leading on live projects Estates Strategy planning work has already made considerable progress, with design work on three projects started: 1. A £17 million refurbishment of the Holloway campus Learning Centre and Science Centre. 2. New renewable energy district Heating and Cooling System. 3. Cladding repairs and window replacement to the Tower Building.

Aldgate Futures A key objective for the early years of the Estates Strategy is securing a long term and fit for purpose home for our School of Art, Architecture and Design. Options studies for a new location are already at an advanced stage, and negotiations are underway to extend the life of the current Aldgate lease, in order to minimise disruption to the school and optimise the experience of any possible future relocation.

Job Description Job Purpose

• Manage processes for establishing realistic project budget estimates, cost plans, cash-flows and regular forecasting across capital projects. • Carry out or oversee post-project reviews, using lessons learned to develop best practice and continuous improvement. • Ensure the effective transition from feasibility to delivery based on a detailed understanding of stakeholders’ needs and objectives. Property & Space • Lead the development and implementation of LMU’s property and asset management strategy having regard to agreed institutional, departmental and school priorities. • Lead the acquisition of property on behalf of LMU including negotiations relating to freehold and leasehold agreements and contracts; lead transactions for the disposal of surplus property assets. • Lead the relationship and engagement of external agents and legal/ property advisers. • Represent the University in planning matters. • Lead and manage the development and implementation of space management strategies and policies to optimise the allocation, utilisation and management of space throughout LMU. • Lead and direct continuous stakeholder engagement to ensure a detailed understanding and interpretation of existing and projected space demands. • Lead and manage engagement with a wide range of internal stakeholders and partners to develop space strategy, optimising the effective allocation, utilisation and management of space throughout LMU. • Work collaboratively with a wide range of internal stakeholders and external partners to develop feasibility and scoping documentation; lead the compilation of business cases and presentations associated with space demands. • Develop space norms/metrics and associated space management policies for LMU wide implementation and compliance. • Lead the development of comprehensive, accurate, accessible space records with procedures for ensuring their maintenance and update.

Responsible for leading the strategic development and effective utilisation of the University’s estate including master planning, capital programme/project delivery, space strategy/management and property management. Principal Accountabilities Estates Development and Projects • Lead, manage and coordinate the delivery of a capital programme or distinct projects to agreed specification, achieving time, cost, quality parameters and fully compliant with health, safety, statutory and environmental obligations and best practice. • Lead on strategic estate planning issues including master planning, option appraisal and feasibility analysis of development schemes and collaboration with development partners. • Ensure all projects represent best value for money for LMU and that appropriate and effective risk management, corporate governance and audit controls are in place. • Provide project assurance by developing, establishing, implementing and maintaining consistent and effective means of monitoring, reporting and assuring that projects are completed in line with safety, cost, time and quality criteria. • Oversee Estates capital programme budget and expenditure. • Establish and maintain close working relationships with internal schools and departments to ensure that Estates projects are consistent with institutional strategy, local plans and operational requirements. • Ensure a consistent approach to capital project delivery, including the management of consultants, contractors and external project teams. • Develop project mobilisation strategies, policies and procedures to ensure project and departmental business continuity and a seamless transition from hand-over to occupation. • Manage key external relationships including local and statutory authorities, landlords and suppliers.

Contacts: The post-holder will have wide-ranging contacts across the University and externally, acting as a senior ambassador for the institution with government, local authority and senior external education and professional bodies. Context: The post provides high level professional accountability for developing and leading an integrated, coordinated approach to Estates’ planning and development based on accurate space data and policies. The post-holder is responsible for Estates’ master-planning and strategy, ensuring alignment with LMU’s developing business needs, providing a focal point for managing key stakeholder relationships and partnerships – internal and external. Principal Challenges: The post-holder will integrate and coordinate three currently disparate professional disciplines to ensure optimal utilisation and development of space. They will provide strategic leadership in respect of capital planning and project/programme delivery, ensuring value for money together whilst meeting critical cost, time and quality parameters. There is a need to develop effective internal and external stakeholder relationships and closer collaboration in respect of planning and development.

• Manage the collation, analysis and presentation of key space data contributing to strategic decisions; ensure the accurate and timely submission of reports and annual returns to external agencies. • Carry out or commission and direct property/space utilisation, rationalisation and development studies. • Provide advice to school staff and academics to optimise their use of space, supporting the development of new methods of working in line with evolving space standards. Miscellaneous • Exemplify and promote the values of the University. Have a strong commitment to coaching and developing; working cooperatively with colleagues; valuing the contribution of others and sharing knowledge and expertise. • Represent the University to the outside world so as to further the University’s interests and secure its wider objectives. • Promote and maintain equality of opportunity and diversity in respect of both students and staff. • Discharge efficiently health and safety responsibilities. • Discharge duties in respect of the prevention, detection, reporting and investigation of fraud. • Such other responsibilities as determined by the line manager in consultation with the post-holder from time to time.

Person Specification

A strong commitment to: • The University's values, mission and strategic plan; • A "coaching and developing" approach when dealing with colleagues and students; and • Working collegially; valuing the contribution of others and sharing knowledge and expertise. The post requires the managerial background and experience necessary to provide professional and strategic advice at a senior management level, to identify and implement opportunities for improvement and the management of change. • Relevant professional background and extensive experience of leading and managing space management, property/asset management and/or major capital programmes in a complex estates environment. • Relevant professional qualification in construction or property sector and membership of relevant professional body. • Significant change management experience and the implementation of strategic improvement plans. • Experience of leading or contributing to estates strategy development and implementation including masterplanning, capital programme delivery, space strategy and property management. • Experience in “cradle to grave” project management. • Experience of leading, coordinating and motivating teams of internal and external construction and property professionals. • Proven experience in the procurement and management of externally contracted professional services. • Strong commercial awareness and contract management experience. • Significant large-scale budgetary management experience gained in a comparable context.

• Significant change management experience and the implementation of strategic improvement plans. • Very strong communication and presentation skills. • Proven influencing and negotiating skills, internally and externally at all levels. • Excellent interpersonal skills with experience of stakeholder engagement and relationship management at a senior level. • Understanding of and commitment to equality of opportunity. • The post-holder will be expected to have relevant academic qualifications and to have previously operated at a senior level.

Equality, Diversity and Inclusion

Working at London Met

Championing equity and inclusion lies at the heart of everything we do here at London Metropolitan University.

In addition to working in an ambitious, dynamic and diverse organisation and a competitive salary level, staff working at the University additionally benefit from: • generous annual leave entitlement • a career salary average pension scheme with up to 18% employer contribution • Local Government Pension Scheme (LGPS) members have the option to pay into shared cost salary sacrifice AVCs • a fee waiver scheme for staff undertaking relevant university courses • free on-site sport and fitness facilities including gymnasium use and classes • access to 24/7 confidential support from our Employee Assistance Programme by phone or a mobile app which includes telephone counselling • free employee eye tests and discounted spectacles through our eye care voucher scheme • interest free season ticket loan (after completing probationary period) • a professional staff development programme • tax efficient salary sacrifice schemes for childcare vouchers, cycles and cycling equipment • employee private healthcare plan through the Simply Health cash plan • access to library facilities • access to below market rate sports injuries treatments • a broad range of formal and informal development opportunities to enhance your career • commitment to lifelong learning

You can find out more about our values and the action we’re taking by visiting our Centre for Equity and Inclusion and our Equality and Diversity webpages.

Application Process The University is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG). To arrange a briefing discussion please contract our advisors Ben Duffill ( / 07976125010) or Nick Coppard ( / 07896079495) at MRG. Applications should consist of a CV and should be sent to and The closing date for applications is 3rd April 2022. Interviews are scheduled to take place during the week commencing 25th April 2022.

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