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FINNEYINJURYLAW.COM // 314-293-4222
INSIDE THIS ISSUE
1
Beyond the Courtroom: Managing Requires a New Playbook
2
Reel in More Fish This Autumn
2
The Lifesaving Power of Correct Car Seat Use
3
A Hazardous Halloween Fright: Autos in the Night
3
Creamy Braised Short Ribs
4
How Smart Client Intake Fuels Success
The choice of a lawyer is an important one and should not be based solely upon advertisements.
The Power of a Smooth Start ALEX ON REVAMPING CLIENT INTAKE
We are in the process of revamping the intake procedure
reasonable care, resulting in damage or injury to another.
We also do our best during intake to make an accurate assessment of the potential client. Is this the type of person we want to stand up for in trial, to serve as their advocate? Is the case worth the financial investment necessary to bring it to trial? We also must determine whether we practice in the area of the law the caller needs. If not, we refer them to lawyers who specialize in that area. Ultimately, our goal in revamping our intake procedures is to make a positive first impression on every caller. Even if we cannot help them, I want them to feel as if they received top-notch service. While our revamp is currently a work in progress, I hope it will pave the way to a smoother future.
To bring a successful negligence claim, we must prove the following elements:
at our firm. Listening to and questioning callers and determining whether we can help them is one of the most important aspects of what we do. It is the client’s first communication with us, and it makes a lasting impression. As simple as it may seem, the process can quickly become complicated and cumbersome. The key to a successful intake call is to obtain enough information to decide whether the plaintiff is viable and has a viable claim. What makes a viable claim? Every case we work on is, at its core, a negligence claim. Negligence is defined as the failure of a fellow citizen, business, or governmental entity to use
• Duty: Did the defendant have a
legal duty in the situation, such as a driver’s duty to drive their car with the highest degree of care, or a business owner’s duty to salt an icy parking lot in winter?
• Breach: Did the defendant fail to
perform, such as running a stop sign?
• Causation: Did the defendant’s breach of duty cause damage or injury to the plaintiff? • Damages: If all these elements are met, what compensation is owed the plaintiff?
Practicing in Missouri and Illinois
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