MAACK Program
Service Manager Online Training Requirement
* Courses marked with an asterisk must be completed prior to one-on-one mentoring with SMTS
Deadline
Course Title
Time Commitment
Day 1
MAA Fair Housing *
1 hour
Day 3
Welcome to MAA for Service
3 hr.
15 min
•
Welcome to MAA *
30 min
•
MAA Culture *
15 min
• Standards of Professional Conduct *
15 min
•
Introduction to Brighter Living *
Workday for People Managers
30 min
•
• MAA Request Services (MAARS) - Navigation
Day 7
MAA Annual Compliance
4 hr.
1 hour
•
Code of Conduct
45 min
• Preventing Harassment in the Workplace
1 hour
•
Internal Customer Service
1 hour
•
Insider Trading
10 min
•
Bloodborne Pathogens
HD Supply Fire Extinguisher
•
2 hr. 45 min
General Safety - Part 1
General Safety
30 min
•
Hazard Communication
30 min
•
Basic Ladder Use by Associates
15 min 15 min
•
Electrical Hazards
•
Personal Protective Equipment
30 min
•
15 min
Lockout Tagout
•
SDS Online
15 min
•
General Safety - Part 2
2 hr. 10 min
Chemical Storage
15 min
•
Lockout Tagout Certification
1 hour
•
8
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