Deadline
Course Title
Time Commitment
10 min
• Safe Use of Ladders: Beyond the Basics
30 min
•
Fall Prevention
15 min
• General Safety Procedures for Trash Compactors & Dumpsters
Day 30
Introduction to Yardi 7s for Service
Customer Service for Service • Customer Service for Service Associates Introduction
• Customer Service for Service: Move-In (for Service)
• Customer Service for Service: Resident Interactions on the Property • Customer Service for Service: Service Requests (for Ser- vice) • Customer Service for Service: Handling Resident Com- plaints • Customer Service for Service: Lease Renewals (for Ser- vice) • Customer Service for Service: Move-Out (for Service)
Day 60
In-House Services •
Painting Apartments
Carpet Cleaning Make Ready Process
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9
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