Professional February 2024

COMPLIANCE

consult cipp EMPOWERING SUCCESS IN PAYROLL

Natasha Taylor, CIPP consultancy relationship lead, discusses our CIPP Consult service, to cover the process and explain how it could benefit you and your organisation

C ompliance within payroll is principle of ensuring all employees are paid ‘on time and accurately’ that they don’t have time to step back and review the way they operate. Sometimes, the department is aware that something needs to be investigated but lacks the resource or knowledge and expertise to effectively review and identify any issues. At CIPP Consult, we specialise in reviewing the essential, yet payroll departments are often so focussed on the payroll operation with a ‘fresh pair of eyes’ to recommend innovative improvements to processes and ways of working. CIPP Consult provides payroll, reward, benefits and human resources advice, which is completely independent of all relevant software and service suppliers. All our recommendations are entirely independent, based on our excellent research and knowledge base. Our consultancy work falls under four main areas: l strategy l transformation l optimisation l remediation. Whether you need support in making strategic decisions, streamlining and improving your payroll operation, system review and implementation assistance or expertise to fix a specific issue, CIPP Consult can support you. Each of our projects are entirely bespoke, so you can be assured the project will be of incredible value to your organisation. Consultancy process Each consultancy project follows a four- step process, which the consultant will take you through. Although each engagement varies in nature, the structure of each project remains the same, as follows.

Discovery During the discovery phase, the consultant conducts a requirement gathering workshop and

support themselves. Either offering comes with a detailed report covering the discovery, analysis and solution shaping the consultant has worked on throughout the project. n PAYE health check The pay as you earn (PAYE) health check has been developed to support payroll departments in reviewing their payroll operations and identifying risk areas. Following an extensive review of the payroll processing procedures, you receive a report outlining any risk areas identified, along with any recommendations. This is all broken down into legislative issues, contractual issues and areas of best practice. Natasha Taylor is the consultancy relationship lead responsible for the development, growth and leadership of the consultancy department. With a background in change and transformation management, Natasha’s expertise centres around implementing large scale process and systems change, focussing on minimising disruption in day-to-day operations, looking at identifying opportunities for improvement and best practice, helping organisations navigate change seamlessly. Natasha will take you through from initial enquiry right up to the end of your consultancy work, being the familiar face throughout the project. She’s dedicated to the consistent delivery of client- focussed results by handpicking the consultants and placing them with the clients based on their requirements. For any further information on what CIPP Consult can do for you and your organisation, please contact Natasha directly, at natasha.taylor@cipp.org.uk .

provides you with the opportunity to share greater detail regarding what it is you’re looking for from the consultancy work. The purpose of this phase is to define what success looks like for you and to gather all the information necessary to get there.

Analysis This is where the consultant reviews your processes, people / structure and governance / compliance. The

consultant analyses the current situation and digests the information needed to produce the desired outcome of the project.

Solution shaping This is where the consultant defines what

the solution is, using the analysis they have conducted, outlaying how and why this would benefit your organisation.

Delivery strategy The consultant provides recommendations and produces

an action plan following their analysis and proposed solution. The delivery strategy can result in the consultant offering guidance and actionable solutions for your organisation to digest and implement yourselves, or through providing implementation and training

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| Professional in Payroll, Pensions and Reward |

Issue 97 | February 2024

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