Buyer & Seller Handbook - Rennie Real Estate Services

this is your journey , and we ’ re here for you .

OUR COMMITMENT TO YOU

For over 40 years rennie has been providing clients the same care and attention that we would give our own family. This level of care continues to hold strong and is at the forefront of our commitment to you.

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understanding where you want to go

AND HELPING YOU GET THERE.

You have dreams, and we are committed to making them a reality. Tell us your dreams and we will get to work translating them into reality. As a real estate company, we marry personal service, creativity, analytics, and technology to ensure that all aspects align with your aspirations. We care about helping people find their perfect forever homes and investment properties. Our team uses a data​-​driven approach to derive market insights and develop thoughtful strategies. Coupling this approach with a team of great people, rennie takes a profoundly human approach to real estate.

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MORE THAN A REAL ESTATE COMPANY

Our focus is on the lifestyles of the people that we interact with daily – our goal is to build generational relationships. Understanding what's important to you at every stage is important to us.

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we’re with you through every step

CONSIDER US YOUR PEACE OF MIND.

Everything starts with the connection and trust that you have with your rennie advisor. Our team is built on integrity, sincerity, and smarts – we stand behind you, helping you, and making sure that you feel confident throughout the entire process. As a brokerage, our goal is that you have an exceptional experience. It’s easy to work hard when you love what you do – your rennie advisor blends their unsurpassed market knowledge and informed strategy with their passion for people.

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CONNECTING PEOPLE WITH PLACES

Community runs through all that we do. Together, we build lifelong relationships and work collaboratively every step of the way to achieve a remarkable experience for you.

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you can rely on us

THROUGH ALL STAGES OF YOUR JOURNEY.

We are here to guide you through one of life’s biggest decisions. Every client has different objectives. Each member of our advisor team gives the highest level of care to support you and your real estate needs at every stage of life, setting you up successfully for the next one. We know that your home needs vary at different times throughout the years. Our rennie advisors have worked with people at all milestone moments, understanding the importance of little nuances and details. Buying and selling real estate is a layered process - and we’re prepared to listen to and guide you each step of the way, at our most thoughtful best.

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“ Our rennie advisor has a rare combination of heart and hustle. She worked tirelessly to exceed our expectations while always taking into account what is best for those within our family. -

Rob & Christina Vancouver, BC (Seller)

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“ Our experience was exceptional. Our advisor helped us with the sale and purchase of our home; he went above and beyond. - Ryan & Lydia Vancouver, BC (Buyer & Seller)

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THE RENNIE CULTURE

We’re a close-knit team, inside and outside the office. Here, there is a level of respect and camaraderie that comes when you have a collective of good humans with aligned values in one place – and who truly care about others, whether a colleague or client. We laugh, and we celebrate each other’s milestones. It’s the magic that makes us rennie.

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strength in numbers AND GOOD FAMILY VALUES.

We work together to achieve the best results for you. When you work with us, you’re not just getting one person, you’re getting a multi-talented team of industry experts – frommarketing and contract negotiations to social media. When you choose a rennie advisor, you get their individual strengths and the power of a collective that stands behind them. Through this collaborative effort, we maximize your exposure to the market, report on economic trends, share industry insights, tap into our networks, and facilitate document sharing to ensure a smooth process.

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we’re set up for your success Our support systems, experience and training set us apart from the rest. These are the three fundamentals that have given us the ability to deliver excellence for more than forty years and counting.

RENNIE SYSTEMS

INTELLIGENCE Everyone has data, but at rennie we know that it’s how you apply it that matters. The advice and insight that your rennie advisor gives is a result of better real-time information on local market economics and trends. This is because our intelligence team is led by a well-respected Demographer and a Senior Economist who use a data-driven approach to produce objective, innovative research on residential real estate markets. MARKETING Our team creates print and digital advertising and customized information packages. We also have very strong media buying power in the industry, which translates to more exposure for your property and, ultimately, better results. TECHNOLOGY Our team of dedicated web designers, online marketing specialists and software engineers are here to optimize every aspect of our website and digital marketing to ensure that your property listing gets all the online traffic it can.

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EXPERIENCE

LOCAL INSIGHT We live and play here, and our roots run deep. Our local area knowledge is in‑depth, and we are able to recognize various factors that can impact the value of your home. We truly understand the value of community and the importance of choosing the right neighbourhood. PROPERTY KNOWLEDGE Learning the features and benefits of your home is our responsibility. We will be prepared to answer questions about how your property compares to other sales and listings in your area. PREPARING TO BUY Tell us your needs, priorities, neighbourhood preferences and personal taste. We will thoughtfully put a plan into action that ensures the purchase of your desired home. PREPARING TO SELL You can rely on us to guide you through any required upgrades, repairs and cosmetic enhancement recommendations for your property. Showing your home at it's best helps secure a maximum selling price.

TRAINING

PRICING STRATEGY It's our job to establish a strategic plan to attract the highest selling price for your property. We do this by analyzing sales data and personally familiarizing ourselves with the real estate trends in your area. CONTRACT NEGOTIATION Your needs come first. Whether drafting or reviewing, we negotiate the best terms, conditions and price for you. TRANSPARENCY You’ll know about any expected costs up front. You’re in the loop as we pass documents to your lawyer, financial institution and all vendors involved. CLOSING It's not over until the funds are transferred. We're dedicated to the transaction until you're happy, and the deal is completed.

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Chilliwack

LOCAL MARKETS FROM EVERY ANGLE We are local neighbourhood experts from Metro Vancouver to the Tri-Cities and Surrey to Chilliwack (and everywhere in between).

Abbotsford

Maple Ridge

Langley

Coquitlam

Port Coquitlam

Port Moody

Surrey

New Westminster

Burnaby

Delta

North Vancouver

Richmond

West Vancouver

Squamish

Vancouver

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a step-by-step guide to selling

Your property is unique, and our rennie advisors are here to help guide you through every step of the selling process. 01. VALUATION An advisor will visit your property and walk you through a full market analysis. 02. STRATEGY We’ll talk about your expectations and determine the best price, time frame, and strategy for your property. 03. CURB APPEAL We may suggest some upgrades, repairs, or staging to make your property shine and maximize its value. 04. ON THE MARKET When you’re ready, we’ll list your property, sharing it internally with our advisors and externally throughout our networks. 05. MARKETING Depending on what strategy we’ve decided on together, we’ll market your home and arrange open houses for agents or the public. 06. COMMUNICATION We connect with everyone who views your property to gather valuable insights and better position your home. 07. OFFERS We guide you through accepting, countering, or rejecting an offer until an agreement is reached. 08. COORDINATION We work with all parties including, lawyers and financial institutions, ensuring all documents are finalized. 09. CLOSING When the big day comes, we facilitate the hand-off to the new owners. We’ll transfer funds, manage bank drafts and handle everything safely and securely. 10. CELEBRATION We're here to help you celebrate – the moment is yours.

a step-by-step guide to buying Whether you’re buying a family home or an investment property, our rennie advisors work with you to achieve (and surpass) your goals. 01. UNDERSTANDING Let's chat over coffee to get a sense of your desired neighbourhood, features, and price point, so we can start searching for your dream property. 02. FINANCING Connect with your mortgage professional to discuss your options. If you need a recommendation, we have partnerships with trusted financial institutions. 03. NARROWING IN You tell us what you love and what you don’t, and we'll find the right homes for you. We set up an automatic email alert to show you the latest listings as they come online. 04. VIEWING We set up appointments to view the properties you’re interested in and tour them with you. 05. THE RIGHT OFFER Once you find the one, we prepare an offer that you’re comfortable with and that protects your interests. We also keep you informed throughout the negotiation process. 06. COMMITTING If the offer is accepted, we work with you until you are satisfied that the subject conditions have been met. 07. DEPOSIT All your funds are held in trust on your behalf, and we handle everything safely and securely. 08. FINAL STEPS We work with the lawyers, financial institutions and sellers until all the documents are finalized. 09. YOUR NEW HOME On possession day – our favourite day – we coordinate with the seller and place the keys in your hand. 10. CELEBRATION Let us to help you savour the moment, it’s yours.

we're here to help and look forward to working together .

RENNIE & ASSOCIATES REALTY LTD.

CHINATOWN 51 East Pender Street, Vancouver

CAUFIELD 5351 Headland Drive, West Vancouver

YALETOWN 983 Mainland Street, Vancouver

LYNN VALLEY 1233 Lynn Valley Road #159, North Vancouver

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