2019 Assistance Catalog

AUDIT / SPOT-CHECK PROCESS

The notification, process, scheduling, and reporting are different for a Compliance Audit and a Spot-Check. Learn more about each to help your entity be better prepared.

INCIDENT REPORTING Some incident reporting is mandated by NERC Reliability Standards. Learn the report- ing requirements for incidents and the types of incidents that need to be reported.

INCIDENT RESPONSE AND RECOVERY

It is vitally important to quickly respond to incidents and recover systems to maintain the reliability of the bulk electric system. SERC staff will review your procedures and share best practices.

MITIGATING ACTIONS AND VIOLATIONS

Learn how to submit an effective Mitigation Plan that addresses extent of condition and mitigates risk.

DATA COLLECTION RETENTION

SERC gathers information from entities to track trends and reduce reliability risks. Learn what data is collected, the frequency, how it is stored by SERC, and retention period.

INHERENT RISK ASSESSMENT / INTERNAL CONTROLS

Understand when IRAs are conducted and what informa- tion will be requested. Learn how internal controls can help your company’s reliability and compliance efforts.

Learn what safeguards can be taken to help keep yourself and your co-workers safe in the event of a workplace violence incident. WORKPLACE VIOLENCE

OTHER TOPICS If your entity would like additional information on a topic not listed, simply submit an Entity Assistance Request form.

Made with FlippingBook - Online Brochure Maker