Assistance Program
2
Entity Assistance Request Form
2
Entity Engagement Engagement Process
4 6 8
Assistance ISME Program
Meet the Entity Assistance Team
2019 Offerings
10
Online Learning
12 15
Additional Offerings
Assistance Tips
18
SERC Assistance engagements are outside the scope of Compliance and provide an educational opportunity for registered entities to meet with SERC staff and others to discuss the Reliability Standards and possible compliance approaches in an open and non-audit environment. During the course of those discussions, representatives may provide guidance on specific approaches for implementing NERC Standards. Representatives, however, cannot guarantee compliance if those approaches are used, as compliance is necessarily dependent on the manner in which the guidance is implemented. Additionally, there may be other ways to comply with the obligations of the requirements of NERC Standards and circumstances and situations change. Lastly, to encourage an open exchange of information, representatives will not use the content from the engagement as a basis for a subsequent compliance or enforcement action(s).
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