Nightingale Newsletter March and April 2025

Newsroom Nightingale

New OSC Ticketing System What Is a Bursar’s Office? Why Is It Important?

Nightingale Education Group Leaves a Mark at the 2025 American Organization for Nursing Leadership (AONL) Conference Returning for the second consecutive year, Nightingale Education Group was among thousands of nurse leaders who brought energy, passion, and com- mitment to an unforgettable conference in Boston, Massachusetts. To unite and elevate nurse leaders from across the country, the organiza- tion was able to illustrate how it is closing health equity gaps by preparing a relevantly skilled readily available nursing workforce, representative of the communities they serve.

The Operations Support Center (OSC) in Salt Lake City, Utah has a new ticketing system available for collabo- rators who need OSC-related resources. These requests range from facility issues to general requests that you may need from the Operations Support team. To put in one of these requests: • Visit https://support.nightingale. edu/support/home • Log in with your Nightingale Education Group credentials • Click the three lines on the top left- hand portion of your screen • On the left-hand panel scroll down to “Operations Support Center” and click the tab • Click the button that is most relevant to your need • Submit your request For any questions on the new OSC ticket system, please email Vee Fiso at vfiso@nightingale.edu .

The Bursar’s Office is dedicated to managing learners’ finances during their time at Nightingale College. The office’s main responsibilities in - clude assisting with cash payments, ledger charges, fees, and invoices. Each learner is assigned a Bursar asso- ciate who serves as the primary point of contact for all account-related matters. It is important for learners to ensure their balance is paid in full by the last day of add/drop (the second Friday of the semester) or have a payment plan in place. Faculty should remind their learners that they can access financial informa - tion and make payments through their learner portal or through the Bursar dashboard on MyNightingale. Learners can also reach out to the team at bursar@nightingale.edu . The goal of the Bursar’s Office is to make the financial journey as seamless as possible, allowing learners to focus on their education and academic success. For any questions, reach out to Latasha Richardson at lrichardson@nightingale.edu .

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