WAKE FOREST PUBLIC TRANSIT PLAN
In the rider survey, 62% of the 25 people who responded to the question indicated that the primary purpose they take transit (the WFL or WRX) is to get to work, and 21% for shopping or errands. None of the respondents indicated that they used the transit to get school or special events. See Figure 8. “Other” included going to the gym and recreation. The prevalence of riders using transit to get to work, relates to 80% of respondents using transit at least three days per week.
Other 17%
Work 62%
Shopping or errands 21%
Figure 8. Primary Purposes for Taking Transit, Rider Survey April 2023
When asked how they would get to their destinations if the WFL or WRX were not available, respondents top two responses were taxi or ridehailing app (42%) and someone else would drive (25%). See Figure 9 for the top six responses.
42%
Drive alone Walk Bicycle or scooter Would not make the trip Someone else would drive Taxi or ridehailing app
25%
8% 8% 8% 8%
0% 10% 20% 30% 40% 50%
Figure 9. Alternatives if Transit WFL or WRX Were Not Available, Rider Survey April 2023
Additional key takeaways from the rider survey include: • 83% of respondents walk to access bus stops, • The top features desired at bus stops are seating (58%), lighting (54%), and accessible paths (54%), • 37% of respondents racially identified as Black/African American, • 79% of respondents are very satisfied or somewhat satisfied with their transit experience, and • 56% of respondents are from a household making less than $47,000 per year.
See Appendix B for a full summary of results from the rider survey.
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