WAKE FOREST PUBLIC TRANSIT PLAN
Microtransit The operating costs for the microtransit are based on comparative microtransit services in City of Wilson, North Carolina; City of Chandler, Arizona; and Town of Morrisville, North Carolina. The services in Wilson and Chandler are run as door-to-door services, and Morrisville has a node-to-node service. Table 9 outlines the operating characteristics of the comparative services and their annual operating cost. The comparative services costs range from $65 to $103 per revenue hour. On the low-end ($65) is the Wilson door-to-door service, and the high- end is Morrisville node-to-node service. Although node-to-node services are expected to have lower operating costs due to efficiencies gain by streamlining pick-up and drop-off locations, the Morrisville service cost may be higher due to having a mix of operators – GoCary vehicles and third-party (Via) application and a larger vehicle requiring specialized maintenance and commercial driver license – a 16-seat cutaway. For the purposes of estimating planning-level costs for the Southern Wake Forest Microtransit, the project team escalated the comparative services cost per revenue hour by 5%, therefore the range of costs used for the microtransit cost opinions were rounded up from the inflated $69 to $108 range to $70 to $110 per revenue hour.
Table 9: Comparative Microtransit Services Wilson, NC 1
Chandler, AZ 1
Morrisville, NC
Door-to-door – Town-wide (~32 sq. miles)
Door-to-door – sub-area (~40 sq. miles)
Service Type
Nodes (16)
M-F, 7 am to 9 pm Sa, 8 am to 8 pm Su, 8 am to 7pm
M-F, 5:30 am to 7 pm Sa, 7 am to 6 pm
Operating Hours
M-F, 5:30 am to 9 pm
Vehicle Type
Minivan
Minivan
16-seat cutaway
Fare
$2.50
$2.00
Free
Ridership
161,204
24,976
21,445
Operator
Via
Via
GoCary ops; Via app
Annual Revenue Hours 27,830
9,111
6,521
Annual Operating Cost $1,820,000
$741,325
$671,652
Cost per Revenue Hour Cost per Revenue Hour Inflated by 5%
$65
$81
$103
$69
$85
$108
Information about comparative microtransit systems was collected in July 2023 from each service provide and is based on Fiscal Year 2023 data for each service. 1 Wilson, NC and Chandler, AZ data is a based on 10 months in FY 2023 (July 2022 to April 2023).
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