WAKE FOREST PUBLIC TRANSIT PLAN
Ridership on existing transit services in Wake Forest were impacted by the COVID-19 pandemic. The WFL carried approximately 30,000 riders annually until the start of the pandemic in 2020 where ridership was reduced to approximately 15,000-18,000 annually. Ridership began to rise again in 2022, though it has not reached pre- pandemic levels. Similarly, ridership on the WRX dropped from approximately 13,000 riders annually to 7,000 in 2022. This decline in ridership coincides with a national trend in transit ridership away from commuter use and toward all-purpose ridership, with commute-focused express services being slower to rebound to pre-pandemic ridership levels than other services. See Figure 2.
40,000
29,992
29,098
30,000
20,230
WFL WRX
20,000
18,196
14,719
12,911
12,536
10,000
6,983
5,694
4,709
-
2018
2019
2020
2021
2022
Figure 2. WFL and WRX Annual Ridership (2018-2022)
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