Location And Offices Remain Key N one of this means, however, that SSO on-site teams and offices are a thing of the past. By mid-August roughly half of American Fidelity’s
“What enables us to continue to attract talent – both locally as well as nationally sourced – is the combination of affordability as well as ‘big city’ amenities in a smaller market,” explains Thayla Bohn, SVP of Corporate and Human Resources at American Fidelity. “It’s allowed us to attract senior talent for some of our top C-suite positions from outside our area. We’ve also been on Fortune’s ‘Best Companies to Work For’ list 14 times – so our culture is a big asset.” Many locally-based SSOs also cite the fact that Oklahoma City is positioned in the middle of the country, and that within a few hours both east and the west coasts are easily accessible. “In terms of maintaining business relationships nationally , that’s pretty important,” confirms Bohn.
staff were working from the office at least a few days a week. Indeed, according to SSON data, enterprises’ primary concern is how to get workers back into the office safely – whereby new capacity limits and health guidelines will dictate density and location. And while breaking up teams (office / remote) may form part of future scenarios, many SSO leaders tell us they do plan for management to be present onsite as soon as possible. This means that choosing the right location as a base for operations is more important than ever. Factors that attract SSOs include a reliable talent source, particularly for those capabilities that are in demand, combined with a good work / life balance and an affordable cost of living.
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Future of Work: How to rethink the Service Delivery Model as a result of COVID-19
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