FREQUENTLY ASKED QUESTIONS Macquarie Hospital and HammondCare Riverglen Temporary Relocation to Manning Unit
It will be a closed unit as Riverglen currently operates as such. Riverglen will continue to run in its capacity as an acute older person's unit.
Will HammondCare be bringing its own support services such as pharmacy, catering, and cleaning into the Manning site? What level of consultation will occur with staff at Greenwich, and how will those impacts be communicated to members? Will there be similar forums and consultation processes with the unions? How will Mental Health Act and Tribunal considerations be organised? Will Riverglen operate as a locked Unit or an open Unit because Manning unit was open? How will registrar allocations work with the change? For example, will the two registrars normally assigned to Riverglen still provide cover for the Manning Unit? Will the new service be considered part of MHDA for matters like casual staffing, security and manager oversight?
The Manning Unit building will accommodate the Riverglen Unit operating in a newly refurbished building. Staffing arrangements, including registrar allocations, will remain unchanged.
The service will not be part of MHDA and will remain an independent HammondCare service. All staffing issues including after-hours vacancies and casual staffing will remain a Hammond Care responsibility. HammondCare operates its own staffing pool and uses a separate payroll system outside NSW Health. This will not change. Security and other roles are still being reviewed and will need to be discussed further.
HammondCare currently has its own pharmacy, cleaning and food services but the logistics of how this will work on site still need to be explored.
Staff at Greenwich were notified at the same time as the Macquarie Hospital teams on 21 Jul 2025. Regular monthly town halls are in place to update staff, especially as all services prepare to move off the Greenwich site. Ongoing communications across both hospitals will continue, including updates on confirmed relocation details. HammondCare will continue to operate as a separate entity. All Mental Health Act processes, including Tribunal considerations, will follow HammondCare’s existing procedures. Macquarie Hospital processes remain unchanged. Yes, ECT services will be delivered on-site for both Riverglen and Macquarie consumers within the repurposed Manning unit. This is expected to bring significant efficiencies in relation to transfers and transport for Macquarie Hospital.
Will ECT service provision still be occurring for Riverglen consumers and will that be based in MQH?
Macquarie Hospital and HammondCare FAQ July 2025
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