New to Travel Welcome Pack 2025

Lets get you started on your homeworker journey today

Training We can’t wait to welcome you to our homeworker training and support you with everything you need to get started on your new adventure! You will shortly receive information from our Learning & Development Coach, regarding your training course. This includes:

useful numbers section at the end of this document. We encourage you to do this in the week leading ‘up to’ your Training start date so you are ready to go on your Start date. During your Training, you will be required to have your laptop camera on at all times and be well presented. Your Trading Name It is mandatory that you trade with your name with the Hays Travel Brand, for example ‘Joseph Bloggs at Hays Travel’. This will be your name across your social media pages and marketing. We will provide you with a matching Hays Travel email address too. We will also list you on our PTC Locator

If you’re not on Facebook, perhaps now’s the time to take the plunge?

Telephone Numbers Wildix Softphone Set up – This is your telephone system accessible via laptop and / or Mobile Phone APP. We will provide you with your main Hays Number on the day of your training and you will receive a welcome email with your log-in details. Micollab 2nd Number (Academy LS ONLY) – You will receive a welcome email sent from IT with your telephone number and log in details during induction week.

1. Dates and times for training 2. Course content 3. Course Expectations

Our Academy induction is three weeks, Monday-Friday 10am-4pm. Please ensure that for the duration of your training, you are in a quiet room and will not be distracted. It is imperative that you attend the full training, as any missed sessions cannot be caught up. Training is mandatory and must be complete before we can allow you to go live. What you’ll need We provide you with your laptop installed with everything you need to get started. You will receive your kit in the week leading up to Training. Please set up the equipment in advance of your Training start date and check you have all you need to get started. If you have any questions or issues with accessing any of your equipment, contact details for IT can be found in the

A demonstration of how the Softphone works will be covered during your training.

VAT Registration You’re self-employed if you run your own business as an individual and work for yourself. This is also known as being a sole trader. More info can be found on the link below.

PTC Locator

Our operations team will be in touch to request content for your personalized webpage. Facebook We have a private Academy Facebook group where you can view information, keep updated on what is happening and read important posts relating to travel. You will be provided with a link at the end of training to join and we will add you to our group once training is completed.

Sole Trader

Please note: the equipment remains the property of Hays Travel and will be collected from you should you end your contract.

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NEW TO TRAVEL WELCOME PACK 2025

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