1. Training budgets top $1,000 across all roles Businesses allocate between $1,200 (hourly roles) - $6,000 (general managers).
Key Findings
2. 3.
New hire role training sees significant increases Onboarding hours have increased by about 40% across roles post-pandemic. The training between QSR and Full-service restaurants differs by 50% (see Deep Dive). Upsurge in ongoing training reflects a need for adaptation Time spent training tenured staff has increased at a faster clip than it has for new hires — between 125% and 242%, depending on role — signaling the shift toward continuous learning. QSRs lead the way in ongoing training Full-service restaurants spend less than QSRs in ongoing training— revealing an opportunity to improve skills and knowledge retention among their workers.
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5. Investing in ongoing training can lower costs Although full-service restaurants may not be able to decrease their training costs to those of QSRs, employing ongoing training may help them get closer.
Hospitality Training 360 Report - Part 2
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