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Dr. Cochran led a conversation about board meetings. She provided a summary of the topics that are always on the agenda and presentations that the board has seen this past year. Board members would like to have the following at each board meeting: • President’s Report (give Jim feedback on what he should include in his report: dashboards, red, yellow, green light projects) • Board Committee Reports • University Advancement Report: Jim could do this quarterly. • Start every meeting with our Vision and Mission • High Impact Practices • Be strategic about when to bring in faculty presentations; experiences with students are more impactful. • Training for the board on academic programs; what is the mix; why do we have certain programs? • Once a year, hear from students about their student experience. Cultural Transformation AVP Flores explained that when she started at CWU last year, she had the opportunity to do a listening tour with various folks from across the university. People shared what they are most proud of, what they were most excited about, and what their biggest concerns were. Data analysis was conducted through employee engagement surveys, exit interviews and stay interviews. CWU has participated in the state engagement survey for over four years, and participation has increased from 43 percent to 50 percent in that time. The survey reflects the employee voice in shaping workplace culture and data helps guide strategic improvements. From the feedback that was gathered, one area of success is manager effectiveness. Supervisors are fostering stronger relationships with their employees. Another area of success is psychological safety and respect. More employees feel safe speaking up, asking questions, and taking risks. Supervisors have been having more intentional one-to-one meetings with employees, engaging in active listening, inviting feedback, and acting on it. An area of needed improvement is growth and development. People are looking for opportunities for advancement at CWU. Interim VP Gómez-Vilchis talked about Stay Interviews. She summarized the themes and the feedback from employees who were surveyed: • What do you look forward to every day? Interaction with students, connection with colleagues, a sense of accomplishment, meaningful work, learning and growth, positive work environment. • What makes you feel valued? Trust, respect, and autonomy, recognition and appreciation, support and feedback, equity and fairness, and growth and inclusion. • What would you like to learn? Professional development and leadership, technical skill building, broader institutional knowledge, communication and external engagement, and time management and learning culture. At this point in the presentation, board members asked questions and provided feedback. • Chair Black asked what percentage of employees have been at CWU five years or more? AVP Flores will follow up on this.

4 Board of Trustees Minutes July 24-25, 2025

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