YOUR HEALTH BENEFITS STARTING LINEUP
KNOW WHERE TO GO FOR CARE 833-377-9371 | bcbst.com/averitt | Teladoc 24/7 at bcbst.com > My Health & Wellness. When you or a family member needs non-emergency care and your doctor isn’t available, you could save both time and money by understanding the options available to you. Learn when to use these convenient and cost-effective care options.*
• Care and treatment of many nonemergency health issues, including behavioral health and dermatology • Prescriptions can be sent to your pharmacy, if needed • Colds and flu • Rashes or skin conditions • Sore throats, earaches, sinus pain • Pregnancy testing • Vaccines • Minor respiratory symptoms • Urinary tract infections • Fevers • Minor cuts, sprains, burns, rashes • Lower back or joint pain • Sudden numbness or weakness • Sudden dizziness or loss of coordination • Seizures or loss of consciousness • Shortness of breath • Head injury/major trauma, etc.
Cost for virtual visit when accessed through your BCBS plan: • THP: $0 • HDHP: $55 Lower-cost option. No appointment needed. Wait times are usually minimal. Often open nights and weekends.
TELADOC VIRTUAL CARE Connect with a doctor by phone or video 24/7 from just about anywhere. CONVENIENCE CARE CLINIC Located in retail stores and pharmacies and staffed by nurse practitioners and physician assistants.
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URGENT CARE CENTER Freestanding locations staffed by nurses and doctors.
Costs much less than an ER visit. No appointment needed. Typically have extended hours or are open 24/7.
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Highest cost but necessary if experiencing a medical emergency. • THP: $500 • HDHP: 20% after deductible
EMERGENCY ROOM Often located in hospitals and staffed by emergency nurses, doctors, technicians and others.
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*In a life-threatening emergency, call 911 or go to your nearest emergency room.
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