Wells Said Growing fast in fulfilment
Major expansionwith Magna Parkwarehouse Whistl Fulfilment is prettymuch full up – but our brand new300,000 sq.ft. warehouse at Magna Park Lutterworth is about to come on stream. Magna Park Lutterworth is Europe’s largest dedicated logistics and distribution park, and our new facility is built to industry- leading environmental and technological standards. Over 200 new jobs will be created and the site has been purpose-fitted out as a flexible fulfilment centre for everything from fashions to foodstuffs. “This is amajormove forus”, commentedJonStockton,Whistl’s recently appointedDirector, Fulfilment &Contact Centres (South). “It’s a statement of intent forWhistl Fulfilment, positioning us as a leader in the fastmovingfieldofe-commerce fulfilment. LATEST… a new site in Northampton Just agreed isa leaseonabrandnew133,000sq.ft. unit adjacent toourexisting site inMoultonPark, Northampton. AnotherWhistl Fulfilment centre on the way, due to be operational this August, and planned as a dedicated facility for our client SharkNinja.
Newpartnerships boost pan-European fulfilment In partnershipwith PVS Europe, our fulfilment division can nowoffer customers a full range of services across Europe. Simultaneouslywe’re joining the F4E network, linking us into 20 fulfilment centres stretching from Ireland to Russia. These tie-ups are great news for e-commerce companies, with Whistl being a single point-of-contact for fulfilment across Europe. Long-standing customer SportPursuit was quick out of the blocks, with PVS now handling pick, pack and dispatch formarkets in mainland Europe.
Founded: 1999 Locations: Paignton, Plymouth andWrangaton Employees: 300 Contact Centre seats : 140 Warehousing: 220,000+ sq ft across 3 sites Vital Statistics: 100,000+ pick bins 95,000+ SKUs 250+ deliveries in per day 5000+ customer contacts per day 20,000+ parcels despatched per day Clients: Over 35 clients, including Dogs Trust, Cisco, Scotts of Stow, Madeleine and Sophie Conran Whistl welcomes Clientbase Fulfilment Just aswewent to presswith the last issue of the Magazine, itwas announced that Clientbase Fulfilment would be joining theWhistl Group. Clientbase is a Devon-based fulfilment company focused on the home shopping sector, with particular strengths inwarehousing, contact centres, returns handling and home delivery. Over the years it has built a winning reputation as the ‘friendly face of fulfilment’, combining service excellence with a personal approach. Clients range from artisan chocolatiers to exercise equipment suppliers. ‘We welcome the Clientbase team into theWhistl family’, commented CEONickWells. ‘They share our entrepreneurial approach and bring in-depth expertise to our rapidly-expanding fulfilment operation.’ David Fanous, one of the founders of Clientbase, continues in his role as Managing Director of the operation which will continue to trade under its own name. ‘Through joining forces withWhistl, we will strengthen their already well-established fulfilment arm and in turn, Clientbase will be part of the UK’s leading delivery management company, and be able to drawon their expertise and infrastructure’, he said. To support the growth of Clientbase, 35,000 sq.ft. of additional warehousing space has been secured in Plymouth.
The focus formy column this issue is fulfilment.
The e-commerce boomhas fuelledmassive growth in demand for fulfilment services, fromwarehousing to contact centres. It’s an areawe’ve been focusing on for the last five years andwe’ve built up considerable expertise and resource over that time…but nowwe’re aiming to be first for e-commerce
JON JOINS
fulfilment, andwe’re moving forward fast. In 2021 already, three major steps have been taken, read about themhere. Further moves are also in the pipeline, watch this space!
Following rapid growth in our Fulfilment operations, Jon Stockton has joinedWhistl as Director, Fulfilment & Contact Centres (South).
Jon brings extensive experience of building and leading teams in logistics and fulfilment, gained over 26 years withTNT/FedEx, latterly asVPGround Operations UK. Outside ofwork he is a keen cyclist and Spurs fan.
2 Whistl Magazine • Spring 2021
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Whistl Magazine • Spring 2021
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