OUTDOOR RESORT PALM SPRINGS
Activity/Facility Importance & Satisfaction Using a rating scale from 5 (very important/very satisfied) to 1 (very unimportant/very dissatisfied), respondents were asked to rate the importance of various Resort activities and facilities as well as their satisfaction with each.
Activity/Facility
Mean % Important % Unimportant Mean % Satisfied % Dissatisfied
Overall Resort Appearance Overall Resort Landscaping Lot Services (Trash Pick-Up, Mowing, Irrigation)
4.7 4.7 4.6 4.6 4.5 4.4 4.3 4.3 4.3 4.3 4.3 4.2 4.3 4.1 4.1 4.1 4.0 4.0 3.9 4.0 3.8 3.7 3.4 3.2 3.1 4.5 4.5 4.4 4.3 3.4
99% 98% 97% 96% 96% 92% 89% 87% 86% 86% 84% 83% 81% 80% 78% 76% 75% 74% 74% 73% 63% 59% 42% 37% 32% 91% 89% 84% 82% 44%
0% 4.4 0% 4.5 1% 4.0 0% 4.2 0% 4.0 1% 4.0 1% 3.8 1% 3.7 3% 4.0 1% 3.9 3% 4.0 4% 4.2 7% 4.3 4% 4.0 5% 4.0
95% 95% 83% 88% 83% 81% 75% 70% 81% 77% 80% 88% 84% 75% 78% 45% 75% 58% 77% 81% 66% 22% 47% 48% 36% 79% 81% 72% 48% 51%
2% 2% 9% 3% 5% 9% 9%
Guardhouse & Gate
Appearance of Owners’ Lots ES Clubhouse Facilities Appearance of Owners’ RVs
Administration Services
10%
ES Clubhouse Swimming Pool
7% 9% 4% 2% 2% 6% 3%
LP Clubhouse Facilities
LP Clubhouse Swimming Pool
ES Owners’ Lounge
Golf
Resort Social Events
Fitness
Main Laundry Facility Dining (Bella Roma) Maintenance Yard Convenience Store
3.2
27%
6%
6% 4.0 3% 3.6 3% 4.0 7% 4.1 12% 3.9
5% 9% 2% 2% 4%
Golf Shack Area
Pickleball
Dog Relief Area
2.6
45%
19%
Tennis
19% 3.6 22% 3.7 24% 3.3 2% 4.0 2% 4.0 4% 3.8
3% 2%
Hair Salon
Dining (Espresso Bar)
12%
Satellite Areas Restroom/Shower Areas
7% 6%
Swimming Pools
Hot Tubs Laundries
12% 34%
3.2
4%
Tennis Courts
16% 3.6
4%
Made with FlippingBook - professional solution for displaying marketing and sales documents online