ACCOMMODATION
PERSON SPECIFICATION
Essential/ Desirable
Assessment method (Application/ Interview)
Qualifications, Experience and Knowledge
A good general education with sound literacy and numeracy skills Previous experience of working in the accommodation, hospitality or retail sectors Previous experience of working in a similar customer facing role Highly skilled in understanding, empathising and delivering against customer needs Previous experience in an administrative role Self-motivated and possessing the ability to work on own initiative Possesses a positive and collegiate attitude, with the ability to adapt swiftly and a willingness to undertake challenging tasks to ensure customer satisfaction Computer literate with the ability to use Microsoft Office Skills and abilities Ability to offer flexibility in working hours and take a part in a rota Ability to manage own time effectively, prioritising tasks when required, multitasking and meeting deadlines Ability to work at pace whilst maintaining a high level of accuracy and attention to detail Self-motivated and possessing the ability to work on own initiative
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This is a specification of the qualifications, experience, skills, knowledge and liabilities that are required to effectively carry out the responsibilities of the post (as outlined in the job description) and forms the basis for selecting a candidate.
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