ACCOMMODATION
JOB DESCRIPTION
Accommodation Advisor
Post:
UCL Accommodation
Department:
5
Grade:
Reporting to: Deputy Accommodation Manager Supervision of: Summer Accommodation Advisors and Student Ambassadors
Purpose of job
The role involves providing a meet and greet front of house service as well as supporting all back office functions, providing administration support across all of the sites. Supporting open days, intake days and departures as well as assisting day to day visitors, students and external contacts. The ideal candidate will be able to provide a cheerful reception service to all students and visitors and will ensure that the highest level of customer service is maintained as well as acting as a role model for excellent service delivery.
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