UCL - Accommodation Advisor

ACCOMMODATION

Teamwork • Demonstrating a flexible approach to work and a willingness to undertake all reasonable duties at the request of the Deputy Accommodation Managers or Accommodation Manager • Providing support to the other sites when required • Working collaboratively to help support the department to deliver its mission statement and broader objectives • Supporting approaches and initiatives to enhance the residents experience within the UCL Accommodation, including gathering and sharing market information • Working in a collegiate and supportive manner with colleagues, ensuring opportunities to share best practice are utilised • Developing and maintaining productive working relationships with internal UCL departments and third party suppliers • Conduct regular handover meetings with SRAS and the OOH Accommodation Officers/Manager, communicating details of incidents, outstanding issues and requests • Embracing change, supporting the department and colleagues through organisation transformation Compliance • Ensuring that Health and Safety legislation is adhered to at all times • Maintaining an awareness of current legislation concerning Health and Safety, Data Protection and compliance • Comply to risk assessments applicable to working environments and raise any issues or causes for concern to the Deputy Accommodation Manager or Accommodation Manager • Report health, safety and security incidents in line with UCL and UCL Accommodation health & safety procedures • Complying with the UCL department uniform policy, ensuring correct uniform and PPE is worn at all times (if required), including identity card and name badge • Delivering central processes and conducting all duties in line with UCLResidences standard operating procedures • Ensuring the Deputy Accommodation Manager is informed of all serious incidents • Ensuring a safe and secure environment at all times and raise any concerns or new hazards to the Deputy Accommodation Manager or Accommodation Manager • Fulfilling the varied administration and auditing requirements • Contributing suggestions for areas of improvement to benefit the department • Reflecting UCL Accommodation mission, vision and values in all activities undertaken • Attend health & safety training as directed by UCL or UCL Accommodation

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