ACCOMMODATION
Student Experience • Assist in the co-ordination of all resident social events and represent the UCL • Accommodation team at the events as per the site rota, as and when required. • Ensure the UCL Accommodation Brand Standards and Student Experience Standards are implemented a consistently across all of the properties in collaboration with the Marketing, Communications and Student Experience team • Ensuring consistency of approach and understanding of the behavioural values of UCL and the department • To liaise with the Marketing, Communications and Student Experience team, in regards to related matters Performance and Key Performance Indicators (KPIs) • Ensuring all work is completed within the required standards and KPI targets set by the department • Maintaining the highest level of productivity at all times • Contributing to the delivery of the KPIs within the department, including measures for: Health and Safety Operational Compliance Student Experience and Satisfaction 3rd Party Contract Management Financial (Net Operating Income and Debt Recovery)
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