Exceptional Smiles @ Landerbrook June 2019

June 2019

THE HEIGHTS SMI LE Herald

Dentistry is a blend of artistry, technical skill, and psychology. Genuine Smile 5825 Lande r b rook Dr i ve , Su i t e 124 , May f i e l d He i gh t s , OH 44124 ( 440 ) 483 - 1003 It’s Okay to Cry at the Dentist

No one wants to hear someone crying, especially when they walk into the dentist’s office. When people see tears, they usually assume something terrible is happening. But the reality is when a patient starts crying in my chair, it usually means I’ve done a really good job. We put a lot of value into our smiles, whether we realize it or not. When meeting someone new, one of the first things we notice is someone’s teeth. When a person is self-conscious about their teeth, it shows in their smile. They smile with their mouth closed, or maybe their lip doesn’t come up quite as high as it should. They might not realize it, but they’re hiding their true smile. That kind of burden weighs heavily on you. Those little things you don’t like about your smile nag your confidence. When it’s finally done, after getting that final crown or veneer placed, filing down a little jagged piece, or even just whitening your teeth, it’s a huge relief. I live for those days when I finish treating a patient, hand them a mirror, and see their eyes light up. The burden they’ve been carrying for so long vanishes. They’re able to share their true smile and let their real personality come through. Dentistry is a blend of artistry, technical skill, and psychology. As a dentist, I need to be able to perform the treatment and

design a good smile, but I also need to be able to listen to my patients and hear their struggles. When a patient is telling a story, I need to be able to see past the words and find the emotion in their story. What’s driving them? What’s stopping them from feeling like the person they truly are? How can I help them make a decision that will get them where they want to be? Some time ago, I worked with a young woman whose teeth suffered a lot of damage. She had recovered from an eating disorder which, along with years of grinding, had worn her teeth down almost completely. We worked to save the teeth we could, then looked at getting some implants put in. We went old-school when designing this case, using molds and wax to create a temporary set for her to wear while the

permanent implants were being made. After just seeing what the temporary set looked like, the patient started crying. She didn’t want to take them out. Later, once we cemented the final piece in and she saw what her new smile looked like, she was moved to tears again. “She can’t stop smiling,” her mom told me later. “She’s a walking billboard for what you guys do.” I’d like to think that what we do is help people feel like their true selves. We help them smile freely and share their joys and thoughts with others. It’s not always easy, but anything worth doing is worth doing right. And helping people feel such relief that they’re moved to tears is certainly worth doing. –-Jason A. Schermer

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