Even if you diligently backed up a lost or damaged phone, a brand-new phone is costly; cross-comparing phone models is exhausting; and shipping your chosen model may be slow. To ensure that a new phone is an enjoyable occasional luxury, Ashley urges readers to keep up on phone care. She cautions against allowing “waterproof” phones to produce false security. “Your phone’s not waterproof. At best, it’s water resistant,” she says firmly. “There’s waterproofing adhesive around the screen and frame that does help--but it breaks down with time, and dust and oils.” Humidity, she says, can degrade phones—but it’s most urgent to “keep your phone away from spilled drinks, showers, toilets, and especially salt water!” Water isn’t the only substance that affects phones; ironically, another risk factor is PEI’s red sand. “Sand does get into your phone, and it damages the waterproofing seal.” Ashley also recommends paying attention to your phone’s battery. “Batteries are a consumable product. They have approximately 500 full charges before they need to be replaced,” she notes. Cracked Device Co. can recommend numerous strategies to safeguard battery longevity; mild temperatures, for example, are crucial to battery life. “You can help your battery last longer by not letting it get too hot or cold. That could include not leaving it in your car in summer or winter.”
Cracked Device Co. does replace phone batteries for customers, as well as components including cameras, charge ports, and screens. Ashley strongly recommends preventing shattered screens via a tempered glass shield. “It’s an extra layer of glass that adheres to your screen,” she explains. “It’s designed to absorb the majority of impact in a fall or drop. It’ll break, but your screen underneath should be unharmed. It also prevents scratches, and doesn’t affect the touch or function of your phone.” Cracked Device Co.’s selection of phone-care products includes tempered glass and phone cases, in addition to accessories (credit card pouches, lightning splitters, phone grips, wireless camera remotes, and so on). They also guide customers on maintenance such as phone cleaning (charge ports ought to be professionally cleaned, Ashley notes, but other components may be cleaned by owners). “People rely on their phones for everything,” Ashley says, “and we do tend to take them for granted.” Both those factors make basic phone care imperative. In addition to providing phone cleaning and repairs, Cracked Device Co. helps ensure that phones continue to work flawlessly.
▲ (L-R) Lori Ashley, Richard MacKay
“We’re a full- service device-
repair shop. We’re fast, friendly and dependable.”
– Lori Ashley, owner
Cracked Device Co. 61 Capital Dr, Charlottetown 902.218.6344 www.crackeddevice.ca
WINTER 2020 www.pei-living.ca
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