The Ardmac Internal Partition Playbook

5.2 Damage Control: A Quantitative Case Study Analysis. CAUSE AND EFFECT

The following quantitative analysis assesses the percentage of damage recorded during the architectural fit-out of data centre campuses in Western Europe. Data has been collected from six different data centre campuses across three countries, built for the same end-user. The observations in relation to damage to the internal partitions in each specific project phase have been assessed and the data recorded is represented in a diagrammatic format below. In each of the projects discussed, the project scales are similar, and products used were the same. The project example with the most damage is represented by the Project 1 diagram. In this example the GC (General Contractor) and supply chain were working collectively for the first time, on an initial building phase. As shown in the Project 1 diagram, the value of damage within the fit-out SoW (Scope of Works) was relatively high at 16% of the overall value of works. Damage, and associated remedial works to partitions accounts for 82% of all damage recorded within the SoW. Comparatively, the Project 2 diagram represents an identical building for the same end user where damage was minimised. In this case the value of damage was 1% of the overall internal fit-out final account value. Again, damage to the partitions in this example accounted for the majority of damage observed, representing 69% of the overall value of damage to the interior SoW. However, the overall cost and scale of damage relative to the overall contract value was significantly lower.

How is there such a large difference in damage accrued in Project 1 when compared to Project 2?

18%

82%

CULTURE:

16%

Rushing to meet tight project deadlines, multiple trades working along the critical path, or lack of awareness are factors that can contribute to a negative site culture and challenges in the area of quality control. These factors are often cumulative, more likely, and lead to unacceptable levels of cost and disruption as demonstrated in Project 01. Comparatively, the benefits of experience, increased awareness, lessons learned, and a lack of acceptance of damage has been observed on Project 02, leading to improved site culture and a decreased risk of damage. Recommendations for achieving improved quality standards are discussed further in the next section; Making the case for improved site culture.

SCENARIO 1 Project 01

84%

31%

69%

1%

SCENARIO 2 Project 02

99%

13

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