5.3 Damage Control: Recommendations For Improved Outcomes. A CASE STUDY
As demonstrated, there is stark contrast between initial and subsequent project phases where lessons learned are assessed and a culture of respect is encouraged and developed between phases amongst supply chain working side by side. However, with careful planning and clear communication the project quality culture can be improved, improving outcomes for all stakeholders.
THE FOLLOWING RECOMMENDATIONS/ ACTIONS CAN BE TAKEN TO IMPROVE THE QUALITY CULTURE ON SITE.
Trained dedicated quality personnel within project delivery teams
Quality inductions
Process and technical training
Field Management Software (FMS) based management
Trade-to-Trade Hand-Over Procedures
Ongoing quality based tool-box talks
Partition protection fund
Damage/Repair fund
Damage penalty clause
Project quality audits
Quality charter agreed by all stakeholders
Weekly/monthly quality meetings
Accountability
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