With the help of New CNC we have gone from complete novices to being able to run our machine in an efficient way resulting in higher profitability. Whenever we need help troubleshooting a problem they are just a phone call away. Our last issue was quite complex and the folks with New CNC offered great support and patience until the issues were resolved and we were back to making money. There are many quality CNC machines in the marketplace but training and support were primary considerations for us. New CNC’s support after the sale is top notch! polynomial Doug answered all of the many questions that I had, and convince me that I’d be able to do everything that I wanted to with the Smart ER 510 Series II and more. Being new to CNC, I didn’t know much about software, tooling, fixturing, feeds and speeds, and so on. He assured me that his team would “hold my hand” through every bit of bringing the machine into our arsenal. It’s been 3 months since we took delivery, and they’ve followed through exactly as promised. I couldn’t be happier. Pease plastics From the beginning of our purchase process, I felt we needed to establish a connection with a vendor that would be both willing and able to support us in all of our varied needs. Your company has proved to be worthy of our trust and business and we look forward to collaborating with you as we introduce this technology to our students. I am happy to say that my own trust in your company has been validated and I feel that all of our future interactions will only reinforce this trust. palomar college
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