QTC Advanced Presentation Skills Ezine

P R E P A R E

11

“We humans do not do well when someone whose intentions are unclear tells us where we stand, how good we “really” are, and what we must do to fix ourselves. We excel only when people who know us and care about us tell us what they experience and what they feel, and in particular they see something within us that really works.”

Marcus Buckingham and Ashley Goodall

Here are two of the best current articles on feedback (a 15 minute read)

The Feedback Fallacy

How to Make Feedback Work

How to receive feedback

1. Recognise your default response and name it. 2. Take a moment. 3. Choose a helpful mindset and make it your mantra.

Deborah Grayson Riegel from Wharton Business School speaks here about what we do instinctively when we get feedback and how to cultivate a growth mindset (4 minutes) As a final thought, consider where your mindset sits today. This 3 minute doodle is a powerful thought provoker on where you sit. Remember we are hard-wired to live below the line, it takes conscious, daily effort to cultivate a growth mindset.

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