11141622 - MY Level III Training Material

11/10/22

C O M M U N I C A T E

• Credibly

• Listen Carefully • Provide Accurate Facts & Information

• Be Candid and Direct • Keep an Open Mind • Be Creative • Be Principled

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C O M M U N I C A T E

• Professionally • Nothing will Escalate Conflict Faster than: • Rude • Offensive • Belligerent • Disrespectful • Condescending, or • Abusive conduct or statements.

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