11141622 - MY Level III Training Material

11/10/22

Investigative Techniques – Interviewing • Introductory Questions: o Establish Rapport • Limit small talk to only a few minutes

o Make sure to get a verbal commitment before the interview begins. Encourage the interviewee to say ”yes” even if it takes several ways of asking.

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Investigative Techniques – Interviewing • Introductory Questions: o Establish the Interview Theme •

State a basic purpose of the meeting, “I need help understanding the jackpot process. It would be helpful if I could start by asking you to basically tell me about your job, okay?”

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