2. PRINCIPLES GUIDING HOSPICE PALLIATIVE CARE Patient/Family Focused Care . The patient’s and his/her caregivers’ and family’s needs and wishes guide decision-making and care planning. Their personal, cultural and religious values, beliefs and practices are respected. All aspects of care are
“Family” includes whoever the dying person considers family. Other terms used include: important ones, loved ones and family of choice.
sensitive to their preparedness to deal with the dying process. Care is guided by quality of life as defined by the person who is dying. Members of the care team
enter into a therapeutic relationship with the patient and family based on dignity and integrity, and work with the strengths and limitations of the person and family. They act with compassion towards the person and family, and provide the care, information and support they need. Quality Care. All hospice palliative care activities are based on nationally accepted principles and norms of practice and standards of professional conduct. Members of the care team are trained and qualified to fulfill their roles. Policies and procedures are based on the best available evidence, and the care team receives ongoing education to ensure quality care. Comprehensiveness and Coordination. The physical, psychosocial, spiritual and practical needs of the person and caregivers/family are assessed – initially and on an ongoing basis -- and strategies developed to meet those needs. Care is coordinated to minimize the burden on the person and his/her caregivers and family, and to make effective use of resources. Members of the care team share information to provide the best possible care. Safe and Effective Care. All hospice palliative care activities are conducted in a way that is safe, collaborative, accountable and effective, and ensures confidentiality and privacy for the person and his/her caregivers and family. Accessibility. All Canadians have equal access to timely hospice palliative care based on need. Advocacy. The care team – including volunteers – advocates for the needs of the person and family and for high quality hospice palliative care in their communities. Self-Care. Members of the care team reflect on their practice and identify and apply strategies for self-care. 3. THE HOSPICE PALLIATIVE CARE TEAM
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