PERSON SPECIFICATIONS
Training and Education
Essential • Further or higher education level or equivalent
Training and Education
Desirable • Degree qualification or equivalent
Experience
Experience
Skills & Knowledge
Essential • Office and staff management experience • Experience in an educational environment particularly in course administration, assessments, student records • Meeting multiple/simultaneous deadlines • Working under pressure to meet targets • Problem solving • Experience of working in a customer service environment Desirable • Experience in a similar role • Experience of recruitment & selection • Experience of undertaking performance management and appraisal
Behavioural Skills
Special Circumstances
Skills & Knowledge
Essential • Highly literate • Numerate
• Advanced knowledge of Word, Excel and databases • Excellent communication skills both verbal and written
Desirable • Customer service training • Use of a student records database • Use of Unit-E
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