MOLLY MAID Right Start Transfer Manual Copyright 2015, Molly Maid, Inc. If you are debating whether to lease or purchase your vehicles, you can find a document on the MOLLY MAID TeamWeb site with the Right Start documents and forms that discusses the aspects of each. 1.10 Conduct a Telephone Search of Your Competition Search online under “Housecleaning” or “Maid Service,” and survey the competition in your area. Call or email them and inquire about their service. If they do in-home estimates, have them come out to do one in your home. You will want to determine: What price they charge? Is an estimate conducted in the home? (Use this question only if you are asking over the phone, not in the home.) Is there an hourly or per service charge? What is their hourly charging rate? Do they require a contract to secure specific pricing? Proprietary and Confidential Information required coverage? Contact our representative from Enterprise if the vehicles were obtained through them. Inspect and evaluate the condition of the cars for safety. Does each car have a record of maintenance performed on the car? What are the lease residual values? Who will receive the lease deposit when the car is turned in? Do the team leaders take the cars home or are they parked at the office at night? Personal use of the vehicles by the home service professionals is tied into employee compensation. Discuss this with your new business manager. If you need to lease or purchase additional marketing/service vehicles, look on the MOLLY MAID Team Web site for the pre-approved list, or talk to your new business manager. (This list changes annually as models and colors change.) As part of your process of vehicle acquisition, contact your Department of Motor Vehicles to determine the appropriate classification for license plates. In the majority of states, MOLLY MAID vehicles do not require commercial license plates. Make sure to verify and obtain the proper classification for your location. Each franchise owner must provide approved vehicles for their teams. The cars can be new or used, must have a professional appearance, and must be identified by approved MOLLY MAID logos. (Instructions for applying the logos are located on the MOLLY MAID Team web site.) You are responsible for purchasing or leasing additional vehicles as each team is established. Your vehicles must be dark blue subcompacts. Our official MOLLY MAID color is reflex blue, but the colors readily available are usually described as “navy” blue or “dark” blue. As a convenience to your employees, we recommend you equip your cars with air conditioning, power steering, automatic transmission, and a radio. Page 16
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