EFFICIENCY-FIRST®-FRAMEWORK-GUIDEBOOK-2020-EXCERPT

Publication Date July 2020

About AOTMP ® AOTMP ® , the Association of Telecom, Mobility, and IT Management Professionals, is a membership organization focused on advancing technical, financial, and operational management practices. Dedicated to leading the industry into the future, AOTMP ® helps businesses, public sector organizations, and service providers through solutions based on the patented Efficiency First ® Framework, a set of best practices and principles that promote operational excellence, financial accountability, technical integrity, and business results. AOTMP ® members practice and adopt Framework principles to drive performance improvement, productivity gains, and cost optimization while continuously strengthening business–service provider relationship value. For nearly two decades, AOTMP ® has used analytics to synthesize global data and information gathered from thousands of telecom, mobility, and IT environments and professionals into insights that elevate performance. The Efficiency First ® Framework is the foundation for resources available to association members and customers worldwide including AOTMP ® University, Certifications,

Events, Memberships, and Advisory Services. For more information visit www.aotmp.com.

Copyright © 2020 by AOTMP ® . All rights reserved. ISBN: 978-1-7354371-0-1

Use Permissions The purchase of the AOTMP ® Efficiency First ® Framework Guidebook 2020, in print or electronic form, grants non-exclusive, non-transferable access rights to purchaser for internal instructional, educational, and administrative purposes only. This book and its content are protected by copyright laws, trademark laws, patent laws, and design rights. Any unauthorized use, reproduction, or distribution of the book or its contents will be considered a violation of intellectual property rights held by AOTMP ® .

EFFICIENCY FIRST® FRAMEWORK GUIDEBOOK 2020

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