EFFICIENCY-FIRST®-FRAMEWORK-GUIDEBOOK-2020-EXCERPT

TABLE OF CONTENTS

INTRODUCTION ...................................................................... 1

About the Efficiency First ® Framework . ................................................ 3

About the Efficiency First ® Framework Guidebook . ............................... 3

Audience & How to Use the Guidebook................................................. 4

FRAMEWORK ELEMENTS & KEY CONCEPTS........................... 5

Guiding Principles ................................................................................. 6

Portfolio Areas ...................................................................................... 7

Focus Areas . ........................................................................................ 8

Practice Areas . ..................................................................................... 9

Core Management Technologies . ....................................................... 13

Stakeholder Groups ............................................................................ 16

Performance Areas.............................................................................. 17

Continuous Improvement Approach . ................................................. 29

CORE PRACTICE AREA KEY CONCEPTS................................ 30

Core Practice Area Key Concepts Overview . ...................................... 31

Asset Management.............................................................................. 33

Auditing............................................................................................... 36

Budgeting & Forecasting...................................................................... 39

Business Analysis................................................................................ 42

Change Control. .................................................................................. 45

Contract Management......................................................................... 50

Data Privacy. ....................................................................................... 53

EFFICIENCY FIRST® FRAMEWORK GUIDEBOOK 2020

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