Welcome to the April edition of our company newsletter – your go-to source for all the latest updates, news, and happenings at Intelling! 📣 🗓 As spring blooms around us, it's time to embrace the energy and excitement of April. From new initiatives to exciting events, we've got a lot in store for you this month. So, take a break, and dive into the highlights of last month and upcoming events this April ☕
The time has come to unveil the curtain and gain insights into the dynamic world of HR. Get ready for an illuminating exploration as we spotlight the incredible individuals who are the backbone of our organisation, shaping the present and paving the way for a promising future.
It's the moment we've all been waiting for – let's hear what our human resources team is truly all about.
A Brief Overview of the HR Department's Role
HR is essentially a “catch all” department which has two main priorities: Ensuring the business is performing within it’s legal and ethical boundaries, while also ensuring that its people (the most important part of any business) can work successfully in a safe and responsible environment.
HR has several aspects within it that can make the department both rewarding and educating to work in which can really set people up for success in their careers.
In general, HR work directly with all of the other departments in our business to assist with areas such as:
How Has The HR Department Evolved Over the Years?
While the team has seen some changes to its members, both Catie and Fiona Canny have been staple points of the team providing the business with support through its many steps of improvement.
Our department has seen huge changes over the years, all under the strong leadership of Catie O’Mahoney.
More recently, we have seen the team change to introduce Jason Topping. Previously, Jason was our People Development Manager - so he knows his way around our staff! See him above pictured with his beloved Spaniel, Teddy - the fluffy mascot of Intelling!
Jason is followed by Tiana McNally, located in Belfast, who does an amazing job quickly becoming a valued team member and securing her CIPD qualification.
How Has The HR Department Evolved Over the Years?
Lastly, the lovely Neetha Moodley has shown how to increase engagement on our South Africa sites with several initiatives and solid updates being provided to the business and has already started supporting the UK sites as well.
With the launch of our South Africa office, there was a clear requirement to have someone join us and support the teams, introducing Tasnim Rajak who has been actively involved in the successful launch of our South African office and continues to adapt and conquer challenges daily to help create a great culture.
The department itself continues to evolve almost daily due to constant changes that we need to help the business adapt to changes in regulations, expectations, and even cultural changes.
This is what makes it such an interesting department to be part of!
How do Teams Within HR Collaborate with Each Other and Different Departments?
Collaboration is key in a large business like ours, however, it doesn’t come without its challenges.
As all departments have their own goals and objectives to work towards, including the HR department, communication becomes extremely important in this. The HR department pushes hard to be always contactable, ensuring emails and queries are responded to quickly, while also providing advice and training courses to the wider business. The department is regularly involved in projects and objectives with other departments in our constant effort to ensure the business runs smoothly, which can see the department engaging in face-to-face meetings, teams call, online chats, suggestion forums and at times, engaging with external companies to maximise our possibilities. The inner workings of the planning and execution of the projects can be very bespoke at times too, which really encourages an aspect of collaboration as we can all share best practices and ideas to come to the best solutions.
With all the growth in the business, we are now in the position where we have over 1000 employees across multiple countries making us a Global company! What are some Notable Achievements or Milestones the HR Department has Accomplished Recently?
This has been exciting for us as this has demonstrated new challenges and opportunities for us to grow through.
In addition to this, the department has also begun to see the implementation of our Culture Ambassador initiative which engages with nominated employees to discuss key areas of change that can really drive the culture of Intelling forward. Additionally, we have been supporting our local communities with donations, and have welcomed over 20 students in the last year on site to complete work experience, helping them learn vital skills to assist with their future careers.
Q&A With HR
Read on to see what our HR team have said...
Fiona Canny
Catie O’Mahoney
Fun fact about yourself: Love socialising and spending time with my family. How do you approach and resolve conflicts within the workplace? Talk to everyone involved, listen carefully to all the evidence and understand all the reasons they have put forward, Identify all points of the agreement and disagreement, ensure all the areas of conflict are noted, make a plan which suits all involved so everyone is happy with the outcome, Follow though all that has been discussed and ensure everyone is happy with the end result and ensure all is resolved. If you could create a quirky job title for yourself, what would it be? Miss Approachable 😊
Fun fact about yourself: I walked the longest Gorge in Europe with the worst hangover ever and in flip flops! How would you describe your leadership style, and how does it contribute to the success of the HR team? I would describe my leadership style as passionate, supportive, and direct … to the point 😊 . I delegate tasks to upskill my team members, pushing them outside of their comfort zones which I can confidently say has been a great success and shows how giving team members confidence and believing in them naturally elevates them to the next level. If you had a theme song every time you walked into a room, , what would it be, and why did you choose it? It’s not a song more of my mantra… “We will get there in the end, just keep going”, this is a phrase I have used throughout by career and former colleagues have always said this will be written on my headstone! We all have challenges whichever department we work in, yet if you have the resilience to overcome and see the challenge through this will always lead to great rewards.
Jason Topping Tiana McNally
Fun fact about yourself: Not only have I been amongst the top 1% of World of Warcraft players in the past, but an alternative company were also crazy enough to take me on board as a model! What is your guiding philosophy when it comes to HR and talent management? Everything comes down to mindset and controllables. Every day you may face a new challenge, or a new reason to believe that something can’t be done but if you focus on what you can control, what you can learn, what you can practice and track your successes this can really help towards achieving the goals and successes you want. Work Perk Wish: If you could introduce one extravagant work perk, what would it be? Bring your doggy to work days!!!!!!! If there were Olympics for desk-related activities, what event would you compete in? Does the Olympics include competitive eating? I would do alright on that I reckon ;P
Fun fact about yourself: I eat tomato ketchup with everything (Chinese food, mash potato, pasta hehe)! How do you provide effective administrative support to the HR team? Always ensure that the inbox is neat and tidy to allow for new enquiries to be answered swiftly. Ensure the correct paperwork is sent at all times along with keeping the information on file update and accurate. If your desk had a fortune-telling feature, what's the first question you'd ask about the future of HR? What future enquiries will we receive in the week ahead so we can prepare and be ready for the week 😊
Tamsin Rajak Neetha Moodley
Fun fact about yourself: I love singing and dancing!
Fun fact about yourself: Back in the day, I was quite the maestro! I rocked the harmonium like a pro, even teaching a few lessons along the way. What inspired you to specialise in employee engagement, and how do you measure its success? I chose to specialise in employee engagement because I believe that engaged employees are the cornerstone of a successful organisation. When employees are engaged, they are more productive, motivated, and committed to their work. I am passionate about creating positive work environments where employees feel valued, supported, and empowered. If employee engagement were a fitness class what type of workout would it be? If employee engagement were a fitness class, it'd be the 'Dance-off Dodgeball Yoga Bootcamp'—where you simultaneously dodge office politics, stretch the truth, and sweat out deadlines while doing the electric slide. It's the only workout where you can exercise your body, mind, and funny bone all at once!
What's the most interesting or surprising HR trend you've observed recently? When you request to speak to an employee they usually/ always ask what have I done? If your work desk could speak, what would it say about your work habits? Organized and efficient
In every workplace, there are individuals who go above and beyond to foster a positive and engaging environment for their colleagues. At Intelling, these individuals are known as the Global Cultural Ambassadors.
Who are these Global Cultural Ambassadors?
Led by Neetha Moodley, our Employee Engagement Manager, these remarkable team members are on a mission to infuse fun, excitement, and motivation onto the floors of Intelling, making it a vibrant place to work. They are the go-to people for innovative ideas, creative initiatives, and energizing activities that uplift the spirits of everyone around them. Whether it's organising team-building events, planning themed parties, or spearheading community outreach programs, these ambassadors are dedicated to enhancing the workplace experience for all Intelling employees. But their role goes beyond just organizing events. They serve as advocates for inclusivity, diversity, and positivity within the organisation. They actively seek out feedback from their colleagues, listen to their ideas, and work tirelessly to address them. In essence, they are the driving force behind Intelling's thriving culture of collaboration. We also need your support by joining in the fun and excitement and engaging as they bring fun initiatives to your doorstep. So, if you have a fabulous idea to make things rock at Intelling, look no further than these awesome ambassadors. They are always ready to listen, support, and activate your vision. Together, let's continue to create a workplace where every employee feels valued, respected, and inspired to do their best work!
Let’s meet our awesome ambassadors!
Adele Joshua, our vibrant culture ambassador, hails from Durban, SA, has been with Intelling for six months! Adele's passion for people makes her a perfect fit for the role. Having experienced and embraced Intelling's culture firsthand, Adele is eager to share positive energy with others, as she believes in fostering teamwork within the workplace. As an ambassador, Adele embodies qualities of openness, maturity, kindness, and respect. She is committed to engaging in constructive discussions and promoting education among her peers. We asked Adele to share her most memorable moment, sharing positivity, this was her response: “The first ever lunch of legends- I sat on the floor watching winners get shocked, cry and jump for joy when they heard they were not just winners but nominated. I saw the power of recognition and how this impacted the individual when we as a business recognised their efforts and rewarded them for this.” A quote that inspires Adele.. “ You can never cross the ocean until you have the courage to lose sight of the shore.”
Zama Nxumalo from Intelling Umhlanga, SA, a shining star at VMO2 Inbound! 🌟 Zama's drive to become a Cultural Ambassador at Intelling SA stems from her passion for
promoting cultural diversity and understanding in the workplace.
With an open mind and a heart full of appreciation for different cultures, Zama is eager to communicate, listen, and explore the unique personalities that make up our Intelling family. Her dedication to spreading awareness and fostering cultural exchange is admirable. By sharing traditions, values, and customs, Zama aims to bridge cultural gaps and create a more inclusive work environment for all. As she takes on this additional role, Zama seeks to challenge herself and grow both personally and professionally. Her enthusiasm for building meaningful relationships within the workplace is palpable, making her an invaluable asset to our team. We applaud Zama for her commitment to promoting diversity, embracing inclusion, and cultivating a workplace where every voice is heard and valued!
Hayyan Saleem, our Culture Ambassador from Staysure- Manchester, at Intelling! With over 2 years of experience in Sales and Customer Service, Hayyan's journey has been nothing short of remarkable. From campaigns like O2 inbound to Recontracts and 360, he's gained invaluable skills and knowledge along the way. Joining the ambassador group allows Hayyan to engage with his Intelling family in a more targeted and specialized manner. It's an opportunity for him to showcase his capabilities, learn from interactions, and contribute positively to the community by sharing helpful information. Hayyan's favorite quote, "Real change takes time. It takes consistent, enthusiastic action..." reflects his mindset towards growth and progress. He encourages a shift in perspective from "having to make changes" to "getting to make changes," a subtle shift that can make all the difference. Let's all take a page from Hayyan's book and embrace the mindset of enthusiastic action and positive change. After all, it's all about perspective!
Based in Belfast, Gerard Majella Weldon, is a passionate advocate for cultural diversity and inclusion in the workplace. Gerard's journey as a culture ambassador began with a simple yet powerful desire: to enrich our workforce with the vibrant tapestry of cultures and foster respect among all team members. With a wealth of experience in call centers, Gerard understands the intricacies of motivating agents and believes that embracing diversity is key to a thriving work environment. One of Gerard's most cherished moments was welcoming a new colleague in Belfast, Ireland, and immersing himself in their culture by sharing traditional food. This experience highlighted the beauty of cultural exchange and the importance of embracing different perspectives. Two quotes that resonate deeply with Gerard are: "Lack of direction, not lack of time, is the problem. We all have twenty-four hour days," emphasizing the importance of purposeful action; and "You were born to win, but to be a winner you must plan to win, prepare to win, and expect to win," underscoring the significance of determination and preparation in achieving success.
Thokozile Shange , from Durban South Africa embodies the spirit of inclusivity and understanding, making her the perfect advocate for diversity within our company. With her wealth of experience in the call centre industry, she knows first-hand the importance of happy employees and a supportive work environment. As a Cultural Ambassador, Thokozile is on a mission to bridge cultural gaps and ensure that every employee feels valued and respected. She's committed to understanding the diverse backgrounds of our team members and using that insight to make decisions that benefit everyone. Thokozile's passion for creating a home away from home at work is truly inspiring. Join us in celebrating her dedication to making Intelling a more inclusive and welcoming place for all! A quote that resonates with Thokozile, “The undying spirit is the positive flame of every mindset”
Craig Jones, one of our exceptional Culture Ambassadors, from Preston, shared his most memorable moment with us, and it's truly inspiring. Imagine being asked to step up as an Employee Representative, despite never having spoken publicly before. That's exactly what Craig experienced. Nerves were at an all-time high as he rounded the corner to face every staff member's gaze. But with courage and determination, Craig embraced the challenge. Fast forward a couple of days, and Craig's efforts were recognized as he was announced as the representative for the site. It's moments like these that remind us of the power of taking risks and seizing opportunities. Craig aptly captures the essence of his journey with the quote, "You miss 100% of the shots that you don't take" by Wayne Gretzky. It's a testament to his resilience and willingness to step out of his comfort zone. Let's all take a moment to applaud Craig for his courage and dedication to our team.
Meet Luke Lavington, representing Manchester as part of Intelling's Cultural Ambassador Group! Even in his current role as an agent, Luke possesses a keen ability to identify the feelings and needs of his fellow staff members. He's always ready to provide extra support to those who need it, lend a listening ear to those who wish to raise concerns but lack confidence, and assist those struggling to articulate their thoughts. Luke firmly believes in the importance of treating all staff members with fairness and equality. He advocates for approachability among all staff, from agents to senior management, to foster a supportive and inclusive workplace environment for everyone.
Robert Curtis Howlings , is a dedicated member of the Intelling family, based in Belfast, Ireland, for the past four years! Robert's decision to join our ambassador group stems from his genuine curiosity about different cultures. Curtis's most memorable moment at Intelling was when a member of another team, originally from India, brought in homemade meals. He explained how special it was to him as the dish was passed down from his family. Curtis found it incredibly meaningful to taste the food and hear the story behind the recipe, learning why it was so vital to his colleague's culture. As for his motivational quote, Curtis resonates with Tina Turner's words: "I believe that if you'll just stand up and go, life will open up for you. Something just motivates you to keep on moving."
Dorian Kananga, our French connection in the Intelling Cultural Ambassador Group! With just 8 months under his belt, Dorian's vibrant personality and love for new challenges is what makes him a great addition to the team. Embracing the role of Manchester Cultural Ambassador, Dorian brings a fresh perspective and a drive to enhance employee engagement across the board. Passionate about driving change and improvement, Dorian dedicates himself to fostering active participation in initiatives within the Manchester site. His sociable nature and commitment to his duties make him a valuable asset to our team. We’re look forward to the work Dorian will continue to put in as he embraces his role with enthusiasm and dedication. Keep shining, we believe in you, Dorian!
Harsha Talreja, our ambassador from India has done some amazing work with the teams in our Indian sites. Harsha Talreja's dedication and efforts in driving employee engagement initiatives in our Indian sites are truly commendable. We're thrilled to see the positive impact they've had so far and look forward to witnessing their ongoing success in fostering a vibrant and engaged workplace culture. Here's to Harsha and the entire team's continued achievements and the exciting journey ahead!
March kicked off with a bang as we asked our awesome team to nominate the influential women who light up our workspace with inclusivity vibes! And boy, did they deliver! Big shoutout to everyone who sent in their nominations. To our amazing women at Intelling, you're absolute rockstars, and we're endlessly grateful for your awesomeness! International Women’s Day
Here’s a little video of Intelling’s Women’s month celebration.
Is the video not working properly for you? Visit - https://drive.google.com/file/d/1XdhtlAFmew1mwVZZ3S_F0BlfR7CCbyEg/view?usp=sharing
Celebrating St Patrick’s Day at Intelling!
Intelling Goes Green - Celebrating St Patrick’s Day in Style!
The team at Intelling embraced the spirit of St. Patrick's Day much flair, painting our workspaces and reception areas a vibrant green. From festive decorations to themed attire, here's a glimpse into the festivities that brightened our day. The day was filled with laughter and plenty of photo opportunities as team members captured memorable moments.
Overall, St. Patrick's Day at Intelling was a resounding success. Here's to many more joyful occasions in the future!
TalkTalk Top Performer
Thomas Hughes
TalkTalk Rising Star
Ellie Scullion
TalkTalk Wild Card Award
Lawrence Scullion
Staysure Top Performer
Steve Meadows
Staysure Rising Star
Joanne Maxwell
Staysure Wild Card Award
Luke Stewart
Switch Experts Top Performer
Corey Ramsey
Switch Experts Rising Star
Jamie Harding
BeFibre Top Perfomer
Sean Duggan
BeFibre Rising Star
Erin Nicole Smith
VMO2 Inbound Sales Top Performer
Parveen Sharma
VMO2 Inbound Sales Rising Star
Sumit Kumar Verma
VMO2 Inbound Sales Wild Card
Nagwang Tsetan
VMO2 PPS Service Top Performer
Ankur Barnwal
VMO2 Prepay Service Rising Star
Tomojit Kumar
VMO2 Prepay Service Wild Card
Asif Ahmed
Outbound Recontracts Top Performer
Thanmathuk Vashi
Outbound Recontracts Rising Star
Sumit Kumar
Outbound Recontracts Wild Card
Md Nasir
Inbound Recontracts Top Performer
Arun Sharma
Inbound Recontracts Rising Star
Divakar Jha
Inbound Recontracts Wild Card
Shreya Jaiswal
People Support - HR, Training, Recruitment
Tanya Sagar
Tech Support
Aman
Appreciation Award - Team Player
Lalit Grewal
VMO2 Recontracts Sales Top Performer
Monet Brown
VMO2 Recontracts Rising Star
Gabriel Bryan
VMO2 Recontracts Wild Card Award
Kananga Dorian
VMO2 Recontracts Top Team
Jade Stansfield
O2 Addcons Sales Top Performer
Patrick Crilly
O2 Addcons Wild Card Award
Thomas Minty
Staysure Top Performer
Jamal Miah
Staysure Rising Star
William Thompson
Staysure Wild Card Award
Hayyan Saleem
TalkTalk Sales Top Performer
Dante Wiseman
TalkTalk Rising Star
Tracy Coupe
TalkTalk Wild Card Award
Dublin Maloney
VMO2 Recontracts Top Performer
Kye Haddington
VMO2 Recontracts Rising Star
Arshad Ahmed
VMO2 Recontracts Wild Card Award
Charlie Watson
Staysure Top Performer
Charlotte Green
Staysure Rising Star
Charlotte Green
VMO2 Top Performer
Andile Mabaso
VMO2 Inbound Sales Rising Star
Sanelisiwe Ndindibala
VMO2 Inbound Sales Wild Card
Nthabeleng Mafa
VMO2 Prepay Service Top Performer
Nomvelo Mjwara
VMO2 Prepay Service Rising Star
Kasturi Naidoo
VMO2 PPS Wild Card Award
Anathi Nzube
VMO2 Prepay Retentions Top Performer
Rajendran Pillay
VMO2 Prepay Retentions Rising Star
Andile Maphalala
VMO2 PPS Wild Card Award
Nobuhle Khumalo
3 Mobile Associate Top Performer
Sameera Abdul-Khader
Switch Experts Top Performer
Joel Pillay
Switch Experts Rising Star
Olivia Gangiah
Switch Experts Wild Card Award
Noah Veerasami
O2 Free SIM Top Performer
Dilen Selvum
O2 Free SIM Rising Star
Irene Murugas
Addcons Top Performer
Saleshan Nair
Durban Site Updates
Durban pulled out all the stops to celebrate their legendary monthly winners with a delightful lunch! Here are some of the highlights of the afternoon. Our First Durban Lunch of Legends
India Site Updates
Celebrating New Beginnings and Team Growth in Delhi
Exciting News! Two sizable training groups kicked off in Delhi in February 2024 as part of our headcount expansion for inbound and outbound recontracts. A massive congratulations to our outstanding teams in Delhi for making it happen. To our new recruits, a warm welcome to the team! Let's achieve great things together!
Belfast Site Updates
Welcome to Belfast, New Recruits!
We're thrilled to have you join our team and embark on this exciting journey together.
Here's to new beginnings, learning experiences, and success ahead!
Belfast Site Updates
Congratulations to Megan Nicholl - Our Youngest Belfast Team Leader!
Join us in a round of applause as we celebrate a remarkable achievement! Megan Nicholl has officially passed her probation and earned the prestigious title of the youngest TL in Belfast! Welcome to the team, Megan! Your dedication and hard work have truly paid off, and we couldn't be prouder to have you on board. Here's to many more successes and milestones ahead!
Welcome Peter McCloskey to the TalkTalk Team
Welcome aboard, Peter McCloskey! Thrilled to have you join the TT Team from Switch Experts, bringing your valuable outbound experience to the Winback campaign.
Welcome Back, Moe Subhan
The Legend Returns to Lead!
Ladies and gentlemen, brace yourselves for the return of the prodigious and highly esteemed gentleman we've been eagerly awaiting! After what felt like a century of anticipation, our favourite leader is back – the one and only Moe!
Let's be real, his fame, talents, and workmanship in the industry precede him like a legendary anthem. But hey, he's not just the GM we adore; he's the age-defying maestro who's only 37! At this sprightly age, Moe is not just conquering the corporate world, he's also the proud father of two strapping lads, aged 13 and 5, who, as he'll tell you, mean the absolute world to him. When he's not enchanting us with his leadership prowess, you'll find him enjoying quality time with his boys – superhero battles and Lego masterpieces, anyone? But that's not all – Moe's social calendar is as lively as his management style. He's all about those friend gatherings and making memories outside the boardroom. Now, let's take a stroll down memory lane because Moe's been in the contact centre game for over 17 years. Yep, he's been there, done that, starting off as a sales agent on the dialer and now rocking the GM hat. So, without further ado, let's collectively roll out the red carpet and extend the heartiest welcome to Durban's General Manager at Intelling-SA, the man, the myth, the legend – Moe!
Q&A With Moe We caught up with the man of the hour, Moe Magic himself, and fired away a few questions to get the inside scoop on his plans and a few other juicy tidbits.
Here’s what he had to say:
Thanks a million for sharing, Moe!
Welcome back to the team!
We're confident that amazing things are on the horizon, and we wish you nothing but absolute success in this exciting new season.
Let's make it legendary!
Applause Alley!
Big shout out to Julian Jogannah! When asked what his customers love about him, he said: "Sincerity, accessibility, and politeness are all things that my customers look forward to when interacting with them." Customer love is key at O2, where we provide the quickest turnaround, offer unbeatable value and quality, and make our clients' lives easier.
Huge congrats to associates Nomvelo Mjwara, Nonduduzo Bhengu, and their team leader Sanele Mngadi for outstanding customer feedback! 🎉 Nomvelo's customer gave a perfect 10, praising her for resolving the enquiry and delivering exceptional service. Similarly, Nonduduzo scored a 10 for her excellent customer care, making the customer feel comfortable with clear communication. Kudos to the team for their dedication to customer satisfaction!
Congratulations to Sarwat on the arrival of his baby girl! Wishing you and your growing family a lifetime of love, joy, and precious moments together.
Applause Alley!
Intelling-SA bids Farewell to Ed and Kaleem! They’re now both back in the UK after separate stints in South Africa. We want to thank both Ed and Kaleem for their sacrifice and support with the Durban sites. They've been phenomenal and we appreciate them dearly.
Guess who popped the big question?
That's right, our very own Cameron Hill! Let's shower him with congratulations as he takes this exciting step in his journey of love. Here's to Cameron and his lovely fiancé - may your future together be filled with endless love, laughter, and luck!
Hats off to Thomas Clegg and Gareth Craig for their swift action in handling a sensitive customer situation. Thanks to their promptness, we prevented a prolonged service disruption for the customer. Cheers to their dedication and excellent customer service!
Applause Alley!
Kian Shuttleworth totally rocked it, snagging a sweet cash prize for smashing all the daily performance metrics. Another shout-out to our daily incentive champion from Southmoor on VMO2! Luther Albert is stealing the spotlight, earning the Daily Cash prize with an outstanding performance. And let's not forget Carlos from VMO2, who waltzed into the winner's circle by notching up over 5 sales a day and hitting the perfect handset sales count. Way to go, champs!
Get ready to raise the roof because TalkTalk’s Francis Cahill is gearing
up for the ultimate stag celebration with the Winback team! Let's send him off with a big congratulations and wishes for an epic night. Francis, here's to you and the start of an incredible journey ahead! Cheers to the groom-to-be!
Get Ready to Rock With Red Eye Pariah!
Get ready to rock, Manchester! Intelling’s very own Training Associate, Alex Close, is taking Manchester by storm with his band, Red Eye Pariah, on May 3rd! It's not just another work trip - this time, they're hitting the stage for a UK Tour! Let's crank up the Intelling energy and give a big shoutout to our rockstar colleague!
Don't miss out - grab your tickets now and get ready for a night you won't forget!
https://bit.ly/RedEyePariah
365 Days of Success - Cheers to One Year!
Abd Alhafed Yousef Douzan Abdullah Sohail Callum Jewell Chloe Paris Drummond Christopher David Leckey Dylan Colin Lockwood Christopher David Leckey Edmilson Fernando Acosta TutasIg Fredrick Ogendo Ibrahim Shah Sanita Burkevica Srishyneth Varsha Karra Toby Jacob Moore-Stanley
Iman Goma Kian Shuttleworth
Krishan Romeo Singh Luke Samuel Roscoe Muhammad Hazaif Niall Aidan Cluett Philip James Mcdowell Rajesh Jose
Rituraj Roy Choudhury Sabiha Tabachum Koci Shoaib Riaz Stuart Pearce Perry Uduakobong Aniefiok Asuquo Wendy Reid William Thompson-Jones
Umar Ali Azam William Barbosa Zaheer Ahmed
Going Two Years Strong
2
Corey Hall-Patterson Timothy Carroll Tracy Hughes Ornela Nuredini Tarza Ibrahim Kyle Johnston Thomas Clegg Matthew Bird Muhammed Aoun
Three Years of Success
3
Gareth Craig
Mobeen Ghani
Jonathan Kirk
Fazia Freed
Jonathan Penty
Alex Shannon
Alexander Close
Half A Decade of Diligence
5
Richard Aikenhead
Six Years of Career Growth
6
Richard Aikenhead
Dylan Gray
George Radford
Nicole Kennedy
Sean Duggan
Sinead Clarke
Seven Lucky & Long Years
7
Shauna Boyle
8
Eight Accomplished Years
Craig Winnard
9
Nine Years of Resilience
Sophie Moore
Thank you all for your loyalty and dedication to Intelling. Here’s to many more years being a fantastic team together. Stay tuned - it could be your work anniversary next month!
Did you stick to your nutrition goal so far?
Have you been completing 40 minutes of physical activity each day?
Are you drinking at least 2 litres of water every day?
Are you taking care of your mental health?
What topics would you like to see covered in the newsletter in relation to health & fitness?
Workout routines
Nutrition tips
Other? Let us know!
Healthy recipes
Stress management tips
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Drop us your updates and messages on our teams chat, using this link:
Your feedback is invaluable in helping us tailor our support and resources to better meet your needs. Keep up the great work, and remember, we're all in this together!
As the blessed month of Ramadan kicked off on 11 March , our team members and their families embarked on their Ramadan fast, eagerly anticipating the joyous celebration of Eid al-Fitr, 30 days and 8 moon phases later.
For those who may be new to the tradition, Ramadan is like hitting the pause button on life, a time for deep reflection, patience, and spiritual renewal. It's a bit like a spiritual boot camp, where we flex our patience muscles and nourish our souls with prayer and self-discipline. And yes, it can get a bit hangry at times! As our Muslim colleagues observe their fasts and honour their faith, let's join hands in fostering a workplace culture of empathy, compassion, and understanding. Let's celebrate diversity and unity, and embrace the richness that comes from different traditions and beliefs . Here's to a blessed year ahead, filled with joy, peace, and unity.
Eid Mubarak!
22
At Intelling, we believe in embracing and honouring the rich tapestry of traditions within our global community.
That's why we proudly hosted our very own Culture Fest, a celebration of the diverse cultural holidays cherished by our team members worldwide. From the solemn observance of Ramadan to the vibrant jubilance of Holi and the spirited festivities of Easter, our Culture Fest brought together colleagues from all backgrounds to share in the beauty of each other's traditions.
On March 22nd, the floors of Intelling came alive with a kaleidoscope of colours, flavours, and sounds as colleagues from different backgrounds come together. Here's a glimpse into the colourful and joyous festivities from all our sites, where unity, diversity, and cultural appreciation reign supreme.
Our culture fest was a huge success across all sites.
22
Thank you to everyone who participated! We look forward to celebrating more events in the near future together.
1
Environment - Creating a conducive workplace environment for mental health involves incorporating elements such as natural light, ergonomic furniture, and spaces for relaxation. Greenery can also contribute to a positive atmosphere.
2
Regular breaks - Take short breaks to rest and recharge. Whether it's a quick walk outside, a stretch at their desk, or a few moments of mindfulness, breaks help reduce stress and increase productivity.
3
Seek Support - Don't hesitate to reach out for support if you're feeling overwhelmed. Whether it's talking to a colleague, seeking guidance from a manager, there are resources available to help you maintain your well-being.
4
Prioritise Self-Care - Make self-care a priority by engaging in activities that promote physical and mental well-being. This could include regular exercise, healthy eating, getting enough sleep, and practicing relaxation techniques.
5
Set Realistic Goals - Break down tasks into manageable chunks and set realistic goals for yourself to avoid feeling overwhelmed. Prioritise your workload based on deadlines and importance, and feel free to seek help!
So, how can you leverage these insights to enhance your own workspace? Here are some actionable tips based on the latest research and industry best practices:
Flexibility is Key: Embrace flexible workspaces that empower you to choose how you work. Look for areas in your office that offer different settings for collaboration, focus, and relaxation. Make use of open-plan space for brainstorming sessions or a quiet corner for deep work. Create Your Oasis: Minimise distractions by creating your own oasis of focus within the office. Whether it's using noise- cancelling headphones, setting up a designated quiet area, take control of your space to optimise concentration.
Chase the Sun: Natural light isn't just a mood booster – it's also a productivity enhancer. Seek out spots in your office that are bathed in natural light and make them your go-to work zones. Not only will you feel more energised, but you'll also reap the benefits of improved well-being.
Invest in Comfort: Your physical comfort directly impacts your ability to stay focused and engaged throughout the day. Invest in ergonomic furniture such as adjustable desks and supportive chairs. A little investment in your comfort can yield big returns. Move and Groove: Don't let long hours of sitting weigh you down. Incorporate movement into your workday by taking regular stretch breaks, going for walks, or using a standing desk if possible. Not only will this boost your health, but it'll keep your mind focused.
Collaborate with Purpose: Collaboration is essential for innovation and problem- solving. Seek out spaces that are designed for collaboration,
equipped with tools like whiteboards and video conferencing technology, helping you to maximise productive collaboration.
By implementing these strategies, you can transform your office space into a productivity powerhouse that supports your goals. Remember, your environment plays a significant role in shaping your work experience, so take the time to optimise it for success.
Here's to creating a workspace that fuels your success and unlocks your full potential!
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