Intelling March Newsletter 24 final

Hayyan Saleem, our Culture Ambassador from Staysure- Manchester, at Intelling! With over 2 years of experience in Sales and Customer Service, Hayyan's journey has been nothing short of remarkable. From campaigns like O2 inbound to Recontracts and 360, he's gained invaluable skills and knowledge along the way. Joining the ambassador group allows Hayyan to engage with his Intelling family in a more targeted and specialized manner. It's an opportunity for him to showcase his capabilities, learn from interactions, and contribute positively to the community by sharing helpful information. Hayyan's favorite quote, "Real change takes time. It takes consistent, enthusiastic action..." reflects his mindset towards growth and progress. He encourages a shift in perspective from "having to make changes" to "getting to make changes," a subtle shift that can make all the difference. Let's all take a page from Hayyan's book and embrace the mindset of enthusiastic action and positive change. After all, it's all about perspective!

Based in Belfast, Gerard Majella Weldon, is a passionate advocate for cultural diversity and inclusion in the workplace. Gerard's journey as a culture ambassador began with a simple yet powerful desire: to enrich our workforce with the vibrant tapestry of cultures and foster respect among all team members. With a wealth of experience in call centers, Gerard understands the intricacies of motivating agents and believes that embracing diversity is key to a thriving work environment. One of Gerard's most cherished moments was welcoming a new colleague in Belfast, Ireland, and immersing himself in their culture by sharing traditional food. This experience highlighted the beauty of cultural exchange and the importance of embracing different perspectives. Two quotes that resonate deeply with Gerard are: "Lack of direction, not lack of time, is the problem. We all have twenty-four hour days," emphasizing the importance of purposeful action; and "You were born to win, but to be a winner you must plan to win, prepare to win, and expect to win," underscoring the significance of determination and preparation in achieving success.

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