SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

OUTDOOR RESORT PALM SPRINGS Membership Survey April 2020 Page 29 of 82

Figure 33: Resort Website

Under 56 AGE

50.4%, 398 Male GENDER 72 19.1% 202 53.7% 77 20.5% 21 5.6% 4 1.1% 376 100.0% 3.84 60 16.2% 195 52.7% 83 22.4% 27 7.3% 5 1.4% 370 100.0% 3.75 49 13.2% 207 55.8% 82 22.1% 28 7.5% 5 1.3% 371 100.0% 3.72 53 14.2% 198 52.9% 97 25.9% 20 5.3% 6 1.6% 374 100.0% 3.73

53.5%, 426 5/Less Years TENURE 84 20.6% 224 55.0% 67 16.5% 27 6.6% 5 1.2% 407 100.0% 3.87 76 18.9% 204 50.6% 81 20.1% 33 8.2% 9 2.2% 403 100.0% 3.76 65 16.0% 225 55.3% 78 19.2% 28 6.9% 11 2.7% 407 100.0% 3.75 66 16.2% 225 55.1% 92 22.5% 20 4.9% 5 1.2% 408 100.0% 3.80

4.5%, 36 Year Round RESIDE 14.3% 19 54.3% 10 28.6% 1 2.9% 0 0.0% 35 100.0% 3.80 5 4 11.4% 21 60.0% 9 25.7% 1 2.9% 0 0.0% 35 100.0% 3.80 15.2% 17 51.5% 7 21.2% 3 9.1% 1 3.0% 33 100.0% 3.67 5 3 8.6% 19 54.3% 12 34.3% 1 2.9% 0 0.0% 35 100.0% 3.69

68.8%, 546 No DOG OWNER 104 20.2% 283 54.8% 91 17.6% 31 6.0% 7 1.4% 516 100.0% 3.86 89 17.3% 271 52.6% 103 20.0% 42 8.2% 10 1.9% 515 100.0% 3.75 74 14.5% 272 53.2% 117 22.9% 38 7.4% 10 2.0% 511 100.0% 3.71 84 16.3% 271 52.7% 127 24.7% 24 4.7% 8 1.6% 514 100.0% 3.78

Overall

35.3%, 280 56 to 65

41.2%, 327 66 to 75 73 23.2% 171 54.3% 57 18.1% 12 3.8% 2 0.6% 315 100.0% 3.96 58 18.7% 162 52.3% 65 21.0% 22 7.1% 3 1.0% 310 100.0% 3.81 52 16.8% 168 54.4% 67 21.7% 20 6.5% 2 0.6% 309 100.0% 3.80 58 18.6% 160 51.4% 80 25.7% 11 3.5% 2 0.6% 311 100.0% 3.84

17.0%, 135 Over 75

49.6%, 392 Female

46.5%, 370 6+ Years

21.8%, 173 6-11 Months

73.6%, 584 5/Less Months 116 21.1% 305 55.4% 92 16.7% 31 5.6% 7 1.3% 551 100.0% 3.89 97 17.8% 296 54.3% 102 18.7% 39 7.2% 11 2.0% 545 100.0% 3.79 80 14.6% 304 55.6% 114 20.8% 40 7.3% 9 1.6% 547 100.0% 3.74 92 16.7% 291 52.7% 137 24.8% 23 4.2% 9 1.6% 552 100.0% 3.79

31.2%, 248 Yes 44 18.6% 123 52.1% 52 22.0% 15 6.4% 2 0.8% 236 100.0% 3.81 36 15.7% 115 50.2% 54 23.6% 21 9.2% 3 1.3% 229 100.0% 3.70 32 13.6% 134 57.0% 49 20.9% 15 6.4% 5 2.1% 235 100.0% 3.74 34 14.4% 124 52.5% 63 26.7% 11 4.7% 4 1.7% 236 100.0% 3.73

891

6.4%, 51

Information

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

3 6.3% 27 56.3% 11 22.9% 5 10.4% 2 4.2% 48 100.0% 3.50 4.1% 25 51.0% 13 26.5% 5 10.2% 4 8.2% 49 100.0% 3.33 2 2 4.2% 25 52.1% 14 29.2% 5 10.4% 2 4.2% 48 100.0% 3.42 4.2% 25 52.1% 15 31.3% 4 8.3% 2 4.2% 48 100.0% 3.44 2

151 18.9% 432 54.1% 158 19.8% 48 6.0% 9 1.1% 798 100.0% 3.84 129 16.4% 410 52.0% 167 21.2% 69 8.8% 13 1.6% 788 100.0% 3.73 109 13.8% 429 54.2% 180 22.8% 58 7.3% 15 1.9% 791 100.0% 3.71 120 15.1% 419 52.8% 202 25.5% 40 5.0% 12 1.5% 793 100.0% 3.75

50 18.9% 142 53.6% 48 18.1% 20 7.5% 5 1.9% 265 100.0% 3.80 48 18.3% 126 48.1% 55 21.0% 27 10.3% 6 2.3% 262 100.0% 3.70 38 14.3% 146 54.9% 54 20.3% 19 7.1% 9 3.4% 266 100.0% 3.70 41 15.3% 146 54.5% 61 22.8% 15 5.6% 5 1.9% 268 100.0% 3.76

22 17.9% 66 53.7% 26 21.1% 9 7.3% 0 0.0% 123 100.0% 3.82 17 13.9% 73 59.8% 23 18.9% 9 7.4% 0 0.0% 122 100.0% 3.80 14 11.5% 67 54.9% 31 25.4% 9 7.4% 1 0.8% 122 100.0% 3.69 17 13.9% 64 52.5% 33 27.0% 5 4.1% 3 2.5% 122 100.0% 3.71

74 19.9% 201 54.0% 68 18.3% 24 6.5% 5 1.3% 372 100.0% 3.85 63 17.0% 189 51.1% 74 20.0% 36 9.7% 8 2.2% 370 100.0% 3.71 56 15.1% 196 52.8% 83 22.4% 27 7.3% 9 2.4% 371 100.0% 3.71 63 16.9% 195 52.4% 92 24.7% 16 4.3% 6 1.6% 372 100.0% 3.79

64 18.5% 182 52.6% 77 22.3% 19 5.5% 4 1.2% 346 100.0% 3.82 49 14.3% 183 53.5% 74 21.6% 32 9.4% 4 1.2% 342 100.0% 3.70 41 12.1% 182 53.5% 86 25.3% 27 7.9% 4 1.2% 340 100.0% 3.67 52 15.2% 171 49.9% 96 28.0% 17 5.0% 7 2.0% 343 100.0% 3.71

27 16.3% 81 48.8% 42 25.3% 14 8.4% 2 1.2% 166 100.0% 3.70 24 14.6% 69 42.1% 44 26.8% 25 15.2% 2 1.2% 164 100.0% 3.54 21 12.7% 85 51.2% 43 25.9% 12 7.2% 5 3.0% 166 100.0% 3.63 23 14.1% 85 52.1% 39 23.9% 13 8.0% 3 1.8% 163 100.0% 3.69

Totals Mean Timeliness

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

Totals Mean Ease of use

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

Totals Mean Usefullness

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

Totals Mean

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