Membership Survey Report Outdoor Resort Palm Springs May 2020
Overall member satisfaction at Outdoor Resort Palm Springs is close to average compared to other private clubs and communities. Eighty-five percent of respondents are satisfied or very satisfied with Outdoor Resort, compared to an average of 83% at other clubs/communities. Thirty-two percent of respondents are very satisfied, which is slightly below the average of 35% at other clubs and communities.
Question 2. Please respond to the following statement: “I receive good value for the monthly HOA assessment and fees at Outdoor Resort Palm Springs.”
Value Received
Outdoor Resort Palm Springs
Other Clubs*
Strongly Agree
16%
20%
Agree
52%
45%
Neutral
23%
20%
Disagree
8%
12%
Strongly Disagree
1%
3%
Receive Good Value for MonthlyCost
Percent
60%
52%
50%
45%
Outdoor Resort
Other Clubs/Communities*
40%
30%
23%
20%
20%
20%
16%
12%
8%
10%
3%
1%
0%
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
*Other private clubs and communities
Sixty-eight percent of respondents agree or strongly agree they receive good value for their monthly HOA assessment and fees, which is close to the average of 65% at other private clubs and communities. Only 9% disagree or strongly disagree, compared to and average of 15% at other clubs/communities.
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