SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

Membership Survey Report Outdoor Resort Palm Springs May 2020

Overall member satisfaction at Outdoor Resort Palm Springs is close to average compared to other private clubs and communities. Eighty-five percent of respondents are satisfied or very satisfied with Outdoor Resort, compared to an average of 83% at other clubs/communities. Thirty-two percent of respondents are very satisfied, which is slightly below the average of 35% at other clubs and communities.

Question 2. Please respond to the following statement: “I receive good value for the monthly HOA assessment and fees at Outdoor Resort Palm Springs.”

Value Received

Outdoor Resort Palm Springs

Other Clubs*

Strongly Agree

16%

20%

Agree

52%

45%

Neutral

23%

20%

Disagree

8%

12%

Strongly Disagree

1%

3%

Receive Good Value for MonthlyCost

Percent

60%

52%

50%

45%

Outdoor Resort

Other Clubs/Communities*

40%

30%

23%

20%

20%

20%

16%

12%

8%

10%

3%

1%

0%

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

*Other private clubs and communities

Sixty-eight percent of respondents agree or strongly agree they receive good value for their monthly HOA assessment and fees, which is close to the average of 65% at other private clubs and communities. Only 9% disagree or strongly disagree, compared to and average of 15% at other clubs/communities.

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