OUTDOOR RESORT PALM SPRINGS Membership Survey April 2020 Page 61 of 82
Figure 72: 23. Please indicate your satisfaction with these aspects of golf operations: Programs and Services
Under 56 AGE
50.4%, 398 Male GENDER 67 26.9% 96 38.6% 72 28.9% 11 4.4% 3 1.2% 249 100.0% 3.86 35 18.6% 63 33.5% 86 45.7% 3 1.6% 1 0.5% 188 100.0% 3.68
53.5%, 426 5/Less Years TENURE 52 27.7% 66 35.1% 63 33.5% 6 3.2% 1 0.5% 188 100.0% 3.86 35 19.1% 69 37.7% 64 35.0% 12 6.6% 3 1.6% 183 100.0% 3.66
4.5%, 36 Year Round RESIDE
68.8%, 546 No DOG OWNER 67 25.7% 93 35.6% 89 34.1% 8 3.1% 4 1.5% 261 100.0% 3.81 52 19.3% 100 37.2% 104 38.7% 9 3.3% 4 1.5% 269 100.0% 3.70
Overall
35.3%, 280 56 to 65
41.2%, 327 66 to 75 39 24.4% 58 36.3% 57 35.6% 4 2.5% 2 1.3% 160 100.0% 3.80 21 13.8% 58 38.2% 66 43.4% 5 3.3% 2 1.3% 152 100.0% 3.60
17.0%, 135 Over 75
49.6%, 392 Female
46.5%, 370 6+ Years
21.8%, 173 6-11 Months
73.6%, 584 5/Less Months 67 23.6% 105 37.0% 99 34.9% 9 3.2% 4 1.4% 284 100.0% 3.78 48 17.5% 105 38.2% 110 40.0% 8 2.9% 4 1.5% 275 100.0% 3.67
31.2%, 248 Yes 22 21.6% 39 38.2% 36 35.3% 4 3.9% 1 1.0% 102 100.0% 3.75 15 16.7% 36 40.0% 33 36.7% 4 4.4% 2 2.2% 90 100.0% 3.64
891
6.4%, 51
Men's Programs Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Totals Mean Women's Programs Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Totals Mean Beverage Available Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Totals Mean Food Available
3 16.7% 10 55.6% 5 27.8% 0 0.0% 0 0.0% 18 100.0% 3.89 19.0% 10 47.6% 6 28.6% 1 4.8% 0 0.0% 21 100.0% 3.81 4
0.0%
0 4 4 0 0 8
92 25.1% 132 36.0% 126 34.3% 12 3.3% 5 1.4% 367 100.0% 3.80 69 19.1% 136 37.6% 138 38.1% 13 3.6% 6 1.7% 362 100.0% 3.69
31 27.4% 37 32.7% 40 35.4% 3 2.7% 2 1.8% 113 100.0% 3.81 31 25.6% 44 36.4% 38 31.4% 5 4.1% 3 2.5% 121 100.0% 3.79
17 23.6% 26 36.1% 23 31.9% 5 6.9% 1 1.4% 72 100.0% 3.74 11 17.5% 23 36.5% 26 41.3% 2 3.2% 1 1.6% 63 100.0% 3.65
23 20.2% 35 30.7% 53 46.5% 1 0.9% 2 1.8% 114 100.0% 3.67 33 19.3% 73 42.7% 50 29.2% 10 5.8% 5 2.9% 171 100.0% 3.70 10 6.8% 16 11.0% 82 56.2% 23 15.8% 15 10.3% 146 100.0% 2.88 10 6.2% 19 11.7% 79 48.8% 34 21.0% 20 12.3% 162 100.0% 2.78
40 22.5% 66 37.1% 62 34.8% 6 3.4% 4 2.2% 178 100.0% 3.74 34 19.1% 67 37.6% 73 41.0% 1 0.6% 3 1.7% 178 100.0% 3.72
25 34.2% 23 31.5% 21 28.8% 3 4.1% 1 1.4% 73 100.0% 3.93 21 27.3% 27 35.1% 22 28.6% 5 6.5% 2 2.6% 77 100.0% 3.78 4 4.5% 10 11.4% 45 51.1% 16 18.2% 13 14.8% 88 100.0% 2.73 4.0% 14 14.1% 40 40.4% 25 25.3% 16 16.2% 99 100.0% 2.65 4
50.0% 50.0%
0.0% 0.0%
100.0%
3.50
0.0%
0 4 4 0 0 8
50.0% 50.0%
0.0% 0.0%
100.0%
3.50
20 5.4% 32 8.6%
13.6% 13.6% 31.8% 27.3%
3 3 7 6
9 6.9% 12 9.2%
3.9%
6 9
1.6%
1 6
10 4.5% 16 7.1%
15 7.4% 19 9.3%
5 3.0% 13 7.8%
0.0%
0 1 4 1 0 6
16 5.8% 21 7.6%
16 5.9% 23 8.5%
4.2%
4 7
5.8% 99 63.9% 30 19.4% 11 7.1% 155 100.0% 2.80
9.8% 43 70.5% 9 14.8% 2 3.3% 61 100.0% 2.92
16.7% 66.7% 16.7%
7.3% 55 57.3% 16 16.7% 14 14.6% 96 100.0% 2.70 5.5% 11 10.0% 47 42.7% 28 25.5% 18 16.4% 110 100.0% 2.63 6
219 58.9% 70 18.8% 31 8.3% 372 100.0% 2.84 23 5.7% 43 10.6% 200 49.1% 97 23.8% 44 10.8% 407 100.0% 2.76
69 53.1% 25 19.2% 15 11.5% 130 100.0% 2.81 11 7.6% 15 10.3% 63 43.4% 37 25.5% 19 13.1% 145 100.0% 2.74
135 60.3% 47 21.0% 16 7.1% 224 100.0% 2.81
106 52.0% 43 21.1% 21 10.3% 204 100.0% 2.82 16 7.1% 24 10.7% 94 41.8% 62 27.6% 29 12.9% 225 100.0% 2.72
112 67.1% 27 16.2% 10 6.0% 167 100.0% 2.86 3.9% 19 10.5% 105 58.0% 35 19.3% 15 8.3% 181 100.0% 2.82 7
168 60.9% 53 19.2% 18 6.5% 276 100.0% 2.87
162 59.6% 54 19.9% 17 6.3% 272 100.0% 2.88 17 5.8% 30 10.2% 151 51.5% 69 23.5% 26 8.9% 293 100.0% 2.81
3 13.6% 22 100.0% 2.86
0.0%
100.0%
3.00
8.3%
2 4 7 8
8 4.8% 13 7.8%
1.5%
1 9
12 5.0% 24 9.9%
0.0%
0 1 4 2 0 7
19 6.4% 28 9.4%
16.7% 29.2% 33.3%
13.2% 44 64.7% 10 14.7% 4 5.9% 68 100.0% 2.90
14.3% 57.1% 28.6%
85 51.2% 42 25.3% 18 10.8% 166 100.0% 2.70
119 49.2% 63 26.0% 24 9.9% 242 100.0% 2.74
155 51.8% 69 23.1% 28 9.4% 299 100.0% 2.80
3 12.5% 24 100.0% 2.75
0.0%
100.0%
Totals Mean
2.86
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