SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

OUTDOOR RESORT PALM SPRINGS Membership Survey April 2020 Page 65 of 82

Figure 76: 24. Please indicate your satisfaction with these aspects of the tennis facilities and operations: Courts LP Clubhouse

Under 56 AGE

50.4%, 398 Male GENDER 38 39.6% 32 33.3% 18 18.8% 4 4.2% 4 4.2% 96 100.0% 4.00 38 41.3% 40 43.5% 14 15.2% 0 0.0% 0 0.0% 92 100.0% 4.26

53.5%, 426 5/Less Years TENURE 38 45.2% 26 31.0% 11 13.1% 5 6.0% 4 4.8% 84 100.0% 4.06 37 45.1% 34 41.5% 10 12.2% 0 0.0% 1 1.2% 82 100.0% 4.29

4.5%, 36 Year Round RESIDE

68.8%, 546 No DOG OWNER 43 36.8% 40 34.2% 21 17.9% 8 6.8% 5 4.3% 117 100.0% 3.92 41 35.0% 49 41.9% 22 18.8% 4 3.4% 1 0.9% 117 100.0% 4.07

Overall

35.3%, 280 56 to 65

41.2%, 327 66 to 75 25 37.3% 24 35.8% 10 14.9% 4 6.0% 4 6.0% 67 100.0% 3.93 23 35.4% 30 46.2% 10 15.4% 1 1.5% 1 1.5% 65 100.0% 4.12

17.0%, 135 Over 75

49.6%, 392 Female

46.5%, 370 6+ Years

21.8%, 173 6-11 Months

73.6%, 584 5/Less Months 46 34.8% 48 36.4% 22 16.7% 11 8.3% 5 3.8% 132 100.0% 3.90 47 37.0% 56 44.1% 20 15.7% 3 2.4% 1 0.8% 127 100.0% 4.14

31.2%, 248 Yes 22 37.3% 24 40.7% 7 11.9% 4 6.8% 2 3.4% 59 100.0% 4.02 22 41.5% 25 47.2% 4 7.5% 1 1.9% 1 1.9% 53 100.0% 4.25

891

6.4%, 51

Availability

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

45.5% 27.3% 18.2%

5 3 2 0

50.0% 16.7% 16.7%

3 1 1 0 1 6

65 36.9% 64 36.4% 28 15.9% 12 6.8% 7 4.0% 176 100.0% 3.95 63 37.1% 74 43.5% 26 15.3% 5 2.9% 2 1.2% 170 100.0% 4.12

31 44.3% 24 34.3% 8 11.4% 5 7.1% 2 2.9% 70 100.0% 4.10 30 44.1% 27 39.7% 7 10.3% 3 4.4% 1 1.5% 68 100.0% 4.21

4 14.3% 13 46.4% 8 28.6% 3 10.7% 0 0.0% 28 100.0% 3.64 15.4% 14 53.8% 7 26.9% 1 3.8% 0 0.0% 26 100.0% 3.81 4

27 34.2% 31 39.2% 10 12.7% 8 10.1% 3 3.8% 79 100.0% 3.90 25 32.5% 33 42.9% 12 15.6% 5 6.5% 2 2.6% 77 100.0% 3.96

27 29.3% 38 41.3% 17 18.5% 7 7.6% 3 3.3% 92 100.0% 3.86 26 29.5% 40 45.5% 16 18.2% 5 5.7% 1 1.1% 88 100.0% 3.97

16 42.1% 15 39.5% 5 13.2% 1 2.6% 1 2.6% 38 100.0% 4.16 13 33.3% 17 43.6% 6 15.4% 2 5.1% 1 2.6% 39 100.0% 4.00

0.0%

0.0%

1 9.1% 11 100.0% 4.00

16.7%

Totals Mean Condition

100.0%

3.83

54.5% 27.3% 18.2%

6 3 2 0

75.0% 25.0%

3 1 0 0 0 4

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

0.0% 0.0% 0.0%

0.0%

0 0.0% 11 100.0% 4.36

100.0%

Totals Mean

4.75

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