SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

OUTDOOR RESORT PALM SPRINGS Membership Survey April 2020 Page 68 of 82

Figure 79: Tennis Programs and Operations

Under 56 AGE

50.4%, 398 Male GENDER 26 31.3% 17 20.5% 38 45.8% 0 0.0% 2 2.4% 83 100.0% 3.78

53.5%, 426 5/Less Years TENURE 23 30.7% 22 29.3% 26 34.7% 2 2.7% 2 2.7% 75 100.0% 3.83

4.5%, 36 Year Round RESIDE

68.8%, 546 No DOG OWNER 28 28.6% 28 28.6% 37 37.8% 3 3.1% 2 2.0% 98 100.0% 3.79

Overall

35.3%, 280 56 to 65

41.2%, 327 66 to 75 18 32.7% 13 23.6% 20 36.4% 2 3.6% 2 3.6% 55 100.0% 3.78

17.0%, 135 Over 75

49.6%, 392 Female

46.5%, 370 6+ Years

21.8%, 173 6-11 Months

73.6%, 584 5/Less Months 35 30.4% 32 27.8% 43 37.4% 4 3.5% 1 0.9% 115 100.0% 3.83

31.2%, 248 Yes 18 35.3% 16 31.4% 16 31.4% 1 2.0% 0 0.0% 51 100.0% 4.00

891

6.4%, 51

Lessons/clinics

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

44.4% 33.3% 22.2%

4 3 2 0 0 9

50.0% 50.0%

1 1 0 0 0 2

46 30.9% 44 29.5% 53 35.6% 4 2.7% 2 1.3% 149 100.0% 3.86

20 32.8% 17 27.9% 22 36.1% 2 3.3% 0 0.0% 61 100.0% 3.90

4 16.7% 11 45.8% 9 37.5% 0 0.0% 0 0.0% 24 100.0% 3.79

20 30.8% 27 41.5% 14 21.5% 4 6.2% 0 0.0% 65 100.0% 3.97

23 31.1% 22 29.7% 27 36.5% 2 2.7% 0 0.0% 74 100.0% 3.89

10 31.3% 11 34.4% 10 31.3% 0 0.0% 1 3.1% 32 100.0% 3.91

0.0% 0.0% 0.0%

0.0% 0.0%

Totals Mean

100.0%

100.0%

4.22

4.50

Figure 80: 25. Please indicate your satisfaction with these aspects of the pickleball facilities and operations: Courts

Under 56 AGE

50.4%, 398 Male GENDER 74 42.3% 72 41.1% 8 4.6% 17 9.7% 4 2.3% 175 100.0% 4.11 74 42.3% 69 39.4% 15 8.6% 15 8.6% 2 1.1% 175 100.0% 4.13

53.5%, 426 5/Less Years TENURE 90 41.7% 90 41.7% 5 2.3% 26 12.0% 5 2.3% 216 100.0% 4.08 82 38.0% 95 44.0% 13 6.0% 25 11.6% 1 0.5% 216 100.0% 4.07

4.5%, 36 Year Round RESIDE

68.8%, 546 No DOG OWNER 112 46.5% 90 37.3% 10 4.1% 25 10.4% 4 1.7% 241 100.0% 4.17 96 39.8% 100 41.5% 20 8.3% 24 10.0% 1 0.4% 241 100.0% 4.10

Overall

35.3%, 280 56 to 65

41.2%, 327 66 to 75 67 50.4% 46 34.6% 5 3.8% 12 9.0% 3 2.3% 133 100.0% 4.22 46 35.1% 65 49.6% 9 6.9% 10 7.6% 1 0.8% 131 100.0% 4.11

17.0%, 135 Over 75

49.6%, 392 Female

46.5%, 370 6+ Years

21.8%, 173 6-11 Months

73.6%, 584 5/Less Months 113 45.6% 92 37.1% 11 4.4% 25 10.1% 7 2.8% 248 100.0% 4.13 103 41.7% 104 42.1% 18 7.3% 21 8.5% 1 0.4% 247 100.0% 4.16

31.2%, 248 Yes 44 46.3% 34 35.8% 4 4.2% 10 10.5% 3 3.2% 95 100.0% 4.12 38 40.4% 40 42.6% 8 8.5% 7 7.4% 1 1.1% 94 100.0% 4.14

891

6.4%, 51

Availability

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

9 32.1% 11 39.3% 1 3.6% 5 17.9% 2 7.1% 28 100.0% 3.71 12 42.9% 11 39.3% 3 10.7% 2 7.1% 0 0.0% 28 100.0% 4.18

71.4% 14.3% 14.3%

5 1 1 0 0 7

156 46.2% 126 37.3% 14 4.1% 35 10.4% 7 2.1% 338 100.0% 4.15 134 39.8% 142 42.1% 28 8.3% 31 9.2% 2 0.6% 337 100.0% 4.11

73 48.0% 60 39.5% 2 1.3% 16 10.5% 1 0.7% 152 100.0% 4.24 67 43.8% 58 37.9% 10 6.5% 17 11.1% 1 0.7% 153 100.0% 4.13

27.3% 31.8% 27.3%

6 7 6 2

80 50.0% 53 33.1% 6 3.8% 18 11.3% 3 1.9% 160 100.0% 4.18 58 36.5% 72 45.3% 13 8.2% 16 10.1% 0 0.0% 159 100.0% 4.08

65 53.7% 36 29.8% 9 7.4% 9 7.4% 2 1.7% 121 100.0% 4.26 52 43.3% 46 38.3% 15 12.5% 6 5.0% 1 0.8% 120 100.0% 4.18

37 45.1% 33 40.2% 2 2.4% 10 12.2% 0 0.0% 82 100.0% 4.18 26 32.1% 35 43.2% 9 11.1% 10 12.3% 1 1.2% 81 100.0% 3.93

0.0% 0.0%

9.1%

1 4.5% 22 100.0% 3.68

Totals Mean Condition

100.0%

4.57

40.9% 27.3% 27.3%

9 6 6 1

62.5% 25.0% 12.5%

5 2 1 0 0 8

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

4.5%

0.0% 0.0%

0 0.0% 22 100.0% 4.05

100.0%

Totals Mean

4.50

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